We are seeking a highly skilled and motivated Lead ServiceNow Developer to join our team. '

As a Lead ServiceNow Developer, you will play a crucial role in the development and customization of ServiceNow solutions, ensuring seamless integration with peripheral systems and delivering top-notch technical solutions for our clients.

Skills

• Servicenow
• JavaScript
• IT Service Management (ITSM)

Requirements

• Job Role ServiceNow Lead
• Job Type Full Time
• Workplace Type Onsite
• Industry Information Technology

Secondary locations

Chennai

Pune

About

adesso is a leading IT Services and Consulting company specializing in providing innovative IT solutions

Responsibilities

• Independent, technically demanding (further) development of ServiceNow-solutions: Take ownership of ServiceNow development projects, leading the technical implementation of solutions. 

Configuration and customization of ServiceNow applications: Customize ServiceNow applications to meet specific client requirements, ensuring optimal functionality and user experience. • Development of components for the integration of peripheral systems: Create and implement integration components for systems like SSO, LDAP, REST API, SOAP, etc., to ensure seamless data flow. 

Collaborate with business consultants: Work closely with business consultants to understand client needs and translate them into technical solutions, with a focus on ServiceNow modules. 

Configuration of ServiceNow components: Configure Workflows, Business Rules, UI Policies, UI Actions, and Client/Server Scripts to optimize ServiceNow functionality. • Configuration of Service Portal: Customize and configure Service Portals to provide intuitive user interfaces. 

Create reports, dashboards, and performance analytics widgets: Develop reporting tools to provide insights into system performance and user activity. 

Technical documentation: Prepare and maintain detailed technical documentation for developed solutions and configurations. 

Support Competence Center development: Actively support the establishment and growth of the Competence Center in the company. 

Knowledge transfer: Provide mentorship and knowledge transfer to ServiceNow developers, ensuring the team's continuous improvement.

Other Requirements

• Several years of experience in the development environment with a focus on ServiceNow.

Very good knowledge of solution and interface concepts, as well as industry standards such as Ajax, CSS, REST API, Angular, Web Services, SOAP, and XML. 

Excellent programming/scripting skills, ideally in JavaScript. 

Experience in +2 of ServiceNow applications "Customer Service Management", "Field Service Management", "Security Operations", "Integrated Risk Management / Governance, Risk and Compliance", "Financial Services Operations" and/or "IT Service Management", plus custom apps. 

ServiceNow certifications: "ServiceNow Certified System Administrator" (CSA) and "ServiceNow Certified Application Developer" (CAD). 

Strong communication skills with very good English language skills (German skills are a plus). 

A degree in computer science or comparable training is required

Good to have

Not provided

About the Company

We provide professional expertise on Strategy, People, Process and Technology to enable IT SME's, IT Product startups and IT product Captives.