We are looking for self-motivated professionals with an obsession to deliver WOWs to
customers and an ability to thrive in a fast-paced environment to join our Inside Sales team.
An inside sales renewal specialist will play a fundamental role in achieving our ambitious
customer retention and revenue growth objectives. You must be comfortable making dozens of calls per day, building excellent relationships with the existing users, qualifying prospects, and retaining customers.

Skills

• Communication
• Good Verbal and Written Communication
• Negotiation Skills
• Multitasking
• Time Management

Requirements

• Job Role Business Development Executive
• Job Type Full Time
• Workplace Type Onsite
• Industry Software Product

Secondary locations

About

Not provided

Responsibilities

• Learn & understand Khatabook & Biz Analyst products, prospective clients & services well.
• Understand customer pain points, and requirements and correlate solutions and customer requirements.
• Should have excellent skills in negotiation, upsell and upgrade.
• Developing strong relationships with customers, connecting with key business executives and stakeholders.
• Document all pertinent customer information and conversations into the CRM system
• Respond, engage and qualify inbound/outbound leads and inquiries.
• Execute planned sales activities and develop a target list of high potential customers.
• Resolve customer complaints and work closely with the customer success team.
• Achieve monthly & quarterly quotas.
• Manage customer queries on Call, Intercom, and email.

Other Requirements

• Exceptional communication skills, both oral and written, coupled with excellent listening
• skills and a positive and energetic phone presence (Hindi and English Mandatory, Knowing regional languages will be a plus).
• Ability to make focused efforts to win customers. The ideal candidate should be good at negotiation, upsell and upgrading the existing user.
• Ability to multitask, prioritize and manage time effectively.
• Having Key account management skills will be a plus
• Minimum 2+ years of sales experience in SaaS products, financial services, wallet, products/solutions companies
• Track record of over-achieving targets.

Good to have

Not provided

About the Company

Founded in January 2019, Khatabook is the world's fastest-growing Saas company. It has become India's leading business management app for MSMEs with 13 languages & 50M+ downloads in a remarkably short period of time.