The Service Coordinator oversees and manages all aspects of client services, ensuring timely and efficient delivery of services. This role involves coordinating schedules, resources, and communication between clients and service providers. The Service Coordinator is responsible for maintaining high levels of customer satisfaction and resolving any issues that may arise.

Skills

• Organizational skills
• Customer Satisfaction
• Administrative Assistance
• Problem Solving
• Teamwork

Requirements

• Job Role Service Coordinator
• Job Type Full Time
• Workplace Type Onsite
• Industry Motor Vehicle Manufacturing

Secondary locations

About

Not provided

Responsibilities

• Assessing the service needs of clients and linking them to the appropriate resources and providers
• Developing a resource directory of local social service agencies and providers for easy access
• Monitor the services being provided and stay up to date on any services being introduced or discontinued
• Respond to any issues that occur during the delivery of services
• Monitor the services being provided and stay up to date on any services being introduced or discontinued

Other Requirements

• As a Service Coordinator, strong organizational skills are essential to stay on top of scheduling, coordinating services, and managing resources effectively. 
• Additionally, excellent customer satisfaction is crucial in ensuring all client needs are met and providing a positive experience. 
• The ability to provide top-notch administrative assistance, including maintaining records and handling paperwork, is also paramount. 
• Being a skilled problem solver is important to address any issues that may arise and ensure smooth service delivery. 
• Furthermore, a strong sense of teamwork is vital to collaborate with colleagues and other departments to ensure seamless service coordination.

Good to have

Not provided

About the Company

Roda Assistance is India's premier provider of round-the-clock emergency roadside assistance services. With our extensive network, we offer 24/7 on-road assistance and medical services across India. Our team comprises highly trained alarm center executives known for their swift and compassionate approach. Equipped with state-of-the-art tools and technology, we ensure immediate support whenever you need it. Our dedicated 24x7 Service Team is committed to meeting all your service and support needs.