Customer Support Executive
Jazp.com
- 2 Vacancy
- Kerala
-
No ratings yet!
- Posted: 2 months, 1 day ago
- Not yet applied
- Job id680f1f37f104feec68be8392
- Experience0 - 1 years
- SalaryNot disclosed
- Job Applicants0
We are seeking a dedicated Customer Support Executive to handle inbound customer queries and deliver outstanding service.
Skills
- Customer support
- Relationship building
- Trust and Reliability
- Problem Solving
- Time Management
- Language Skills
Requirements
- Job Role Customer Support Executive
- Job Type Full Time
- Workplace Type Onsite
- Industry E-Commerce
Secondary locations
Not providedAbout
Not provided
Responsibilities
Respond to inbound tickets and queries of customers
-Build lasting relationships with customers, and other team members based on trust and reliability
-Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer services
-Establishing new, and maintaining existing, relationships with customers
-Strive for first call resolution and take true ownership of customer needs and issues
-Communicate and follow instructions for one call customer resolution
-Deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns,
Other Requirements
- Gender: Male candidates only,
- Schedule: Night shift Rotational shift,
- Language: English (Required) Hindi (Required),
Good to have
Not provided
About the Company
Jazp.com is the leading online shopping platform in the Middle East. Developed in 2018, Its vast product mix includes exclusive in- house collections, sports goods, Electronics, Mobiles, Perfumes and globally recognized brands. Something customers choose Jazp.com for is its aspirational yet accessible product selection. We pride ourselves on the range and price of our products, which are 100% genuine products, and we comply with the National Consumer Protection Act. Jazp.com has grown into a brand that champions digital innovation, has a fiercely independent spirit and inspires its fashion loving customer to experiment with their style. To make your shopping fun, you get rewards for all activities you do on the site; you can share and review purchases with friends, collect badges, and win awards.