We are seeking a highly organized and detail-oriented Product Operations Lead / Product Enablement Manager to strengthen our core product development processes. This role is pivotal in streamlining product delivery pipelines, ensuring operational visibility, and enabling seamless collaboration across cross-functional teams. The ideal candidate will work closely with Sales, Pre-Sales, Engineering, QA, and Executive Management.

This is an enablement-focused role, designed to maximize productivity, process transparency, and delivery accuracy without conflicting with engineering or product leadership functions.

Skills

• Product Operations
• Program Management
• Agile Scrum
• SAAS
• Artificial intelligence (AI)
• Product Development

Requirements

• Job Role Product Operations Lead
• Job Type Full Time
• Workplace Type Onsite
• Industry Information Technology & Services

Secondary locations

About

Not provided

Responsibilities

• Design and implement frameworks to optimize product delivery pipelines from concept to release.

• Identify and resolve operational bottlenecks across product lifecycle phases.

• Coordinate with product managers, engineering, QA, and customer-facing teams to improve cross-functional execution.

• Maintain comprehensive documentation for product requirements, workflows, sprint rituals, and release notes.

• Drive process metrics tracking across product and engineering teams.

• Manage release readiness and retrospective processes in coordination with QA and DevOps.

• Structure and monitor user feedback loops; organize insights from support, analytics, and customer interviews.

• Serve as a process owner for tools like Jira, Asana, Confluence, and ensure consistent usage across teams.

• Facilitate communication alignment among stakeholders through status dashboards, stand-up cadences, and sprint artifacts.

• Support the organization in preparing internal and external audit documentation for core product development.

Other Requirements

• Bachelor's degree in Engineering, Computer Science, Business Administration, or a related field.

• 4–7 years of experience in product operations, program management, or agile delivery roles.

• Prior experience supporting cross-functional product development teams, preferably in SaaS, AI, or digital platforms.

• Exposure to agile, scrum, or kanban frameworks, with practical involvement in sprint planning, tracking, and retrospectives.

Good to have

• Strong operational mindset with the ability to implement repeatable, scalable workflows.

• Excellent written and verbal communication skills; able to synthesize inputs from multiple teams.

• Proficiency in tools like Git, Jira, Confluence, Asana, Miro, Figma, Google Workspace.

• Working knowledge of release management, stakeholder coordination, and backlog hygiene.

• Ability to handle ambiguity, work independently, and manage multiple priorities across teams.

• Sensitivity to team dynamics—able to support technical teams without overriding ownership.

Preferred Attributes:

• Experience in high-growth startups or technology-led organizations.

• Demonstrated success in improving delivery velocity, sprint accuracy, and documentation maturity.

• A structured thinker with a continuous improvement mindset.

About the Company

Trois Infotech is a cutting edge technology company having products and solutions for Responsible surveillance, Cleantech, Telecommunication and Utility. Our state-of-the-art AI and computer vision research team is committed to transform the camera-based surveillance. Our research includes edge and server-based computer vision products for security surveillance, traffic enforcement, defense, law and order, crime analysis, perimeter security with violations and incident detection, unconstrained ANPR, Pose invariant Face Recognition, Gait Recognition etc. In the Cleantech domain, we have an enterprise waste management product which can track and monitor the entire waste management process with role-based web and mobile applications and insightful reports and dashboards. We have large scale wide implementation of computer vision products and platform and mobile applications for waste management monitoring. We have ongoing projects in India and the Middle East. The current total team size is more than 100.