As a Tele caller - Sales, you will be responsible for making outbound calls to potential customers to promote and sell products or services. You will need to actively listen to customers' needs and offer solutions to drive sales and meet targets. Strong communication and persuasion skills are essential for success in this role.

Skills

• Communication Skills
• Persuasive
• Negotiation Skills
• Customer focus
• Product Knowledge
• Active Listening
• Time Management
• Resilience
• Adaptability
• Team management
• Work ethic
• Problem Solving

Requirements

• Job Role Tele caller - Sales
• Job Type Full Time
• Workplace Type Onsite
• Industry Automotive

Secondary locations

About

Not provided

Responsibilities

1. Outbound Calling:

   • Make outbound calls to potential customers to promote products or services.
   • Initiate contact to generate leads and interest.

2. Lead Generation:

   • Identify and qualify potential leads through phone conversations.
   • Gather information about customer needs and preferences.

3. Product/Service Promotion:

   • Effectively communicate the features and benefits of the products or services offered.
   • Tailor the sales pitch to match customer requirements.

4. Appointment Setting:

   • Schedule appointments for field sales representatives or follow-up calls.
   • Coordinate with the sales team to optimize scheduling.

5. Customer Education:

   • Educate customers about product details, pricing, and any promotions.
   • Address customer queries and provide accurate information.

6. Follow-up and Closure:

   • Follow up with potential customers to nurture leads and guide them through the sales process.
   • Close sales and achieve individual and team targets.

7. Data Management:

   • Maintain accurate and detailed records of customer interactions in CRM systems.
   • Update customer information and call outcomes regularly.

8. Feedback and Reporting:

   • Provide feedback on customer responses, market trends, and potential improvements.
   • Generate reports on call outcomes and sales performance.

9. Compliance:

   • Ensure adherence to ethical sales practices and regulatory compliance.
   • Stay informed about changes in regulations affecting telesales.

10. Continuous Learning:

    • Stay updated on product knowledge, sales techniques, and industry trends.
    • Participate in training sessions to enhance skills.

Other Requirements

Female candidates preferred.

Good to have

Not provided

About the Company

We at DKH KIA are the well-renowned and fastest thriving authorized Kia dealers in Calicut, Kannur, Malappuram, Kasargode and Wayanad Through our peerless quality service, rích know- how and experience in the industry, we help prompt our customers