We are seeking an experienced Operations Manager with a strong background in General Insurance to oversee and streamline operational processes. This role requires an individual who has experience in insurance operations, particularly in General and Medical Insurance, and a deep understanding of the industry’s processes. Retired professionals from General Insurance companies or those with extensive experience in the field are highly preferred.

Skills

• General Insurance operations
• General Insurance
• Medical Insurance
• Insurance operations
• Leadership Skills
• Team management

Requirements

• Job Role Operations Manager - General & Medical Insurance
• Job Type Full Time
• Workplace Type Onsite
• Industry Business Consulting and Services

Secondary locations

About

Not provided

Responsibilities

• Oversee and manage the day-to-day operations of the General Insurance department, ensuring smooth and efficient processes.
• Supervise and coordinate with cross-functional teams, including underwriting, claims, and customer service, to ensure seamless workflow and service delivery.
• Develop and implement operational strategies to enhance productivity, reduce costs, and improve overall efficiency.
• Ensure compliance with industry regulations, policies, and procedures while maintaining high standards of customer satisfaction.
• Monitor operational performance metrics and identify areas for improvement.
• Resolve operational challenges and drive continuous improvement initiatives across the organization.
• Provide guidance, mentorship, and training to operational teams, ensuring that they are equipped to perform at their best.
• Ensure smooth handling of claims, underwriting, and other operational tasks, with a focus on accuracy and timeliness.
• Collaborate with external partners, brokers, and clients to address any operational issues or opportunities.
• Stay up to date with industry trends, emerging regulations, and best practices to ensure operational excellence.

Other Requirements

• Minimum of 4 years of experience in General Insurance operations
• Extensive experience in managing operations within General Insurance, Medical Insurance, or related fields.
• Retired employees from General Insurance companies or those with significant experience in insurance operations are highly preferred.
• Strong knowledge of insurance operations, claims handling, underwriting, and customer service processes.
• Excellent leadership, team management, and mentoring abilities.
• In-depth understanding of industry regulations, policies, and compliance requirements.
• Strong analytical and problem-solving skills.
• Ability to work under pressure, prioritize tasks, and handle multiple responsibilities.

Good to have

Not provided

About the Company

PromptTech is a visionary organization empowering global small and medium enterprises with innovative technologies and expertise. We optimize operations, enhance customer experiences, and drive growth. Our commitment to quality ensures reliable services that exceed expectations. Our domain expertise lies in RetailTech, InsurTech, and Business Support Services.