About Us
Mayoori is more than a furniture and home goods store; it’s a destination where each piece tells a story of craftsmanship, dedication, and a commitment to enhancing your living spaces. Our journey began with a passion for design
Requirements
- Job Role other
- Job Type Full Time
- Workplace Type Onsite
- Industry
Sales
Secondary locations
Kollam, Kerala, India
Kottayam, Kerala, India
Alappuzha, Kerala, India
Idukki, Kerala, India
Ernakulam, Kerala, India
Pathanamthitta, Kerala, India
Thrissur, Kerala, India
Palakkad, Kerala, India
Malappuram, Kerala, India
Kozhikode, Kerala, India
Wayanad, Kerala, India
Kannur, Kerala, India
Kasaragod, Kerala, India
Responsibilities
- Customer Interaction:
- Respond to customer inquiries via phone, email, and chat in a professional and timely manner.
- Address customer concerns, provide information, and resolve issues to ensure customer satisfaction.
- Problem Resolution:
- Identify and analyze customer issues, troubleshoot problems, and provide effective solutions.
- Collaborate with other departments to resolve complex customer concerns.
- Product/Service Knowledge:
- Develop a thorough understanding of the company's products and services to effectively assist customers.
- Stay updated on product/service features, updates, and promotions.
- Documentation:
- Accurately document customer interactions, feedback, and resolutions in the company's CRM system.
- Maintain detailed records of customer inquiries and actions taken.
Other Requirements
Not provided
Good to have
Not provided
About the Company
About Us
Mayoori is more than a furniture and home goods store; it’s a destination where each piece tells a story of craftsmanship, dedication, and a commitment to enhancing your living spaces. Our journey began with a passion for desig