Service Manager
Autobahn Trucking Corporation Pvt Ltd
- 2 Vacancy
- Kolhapur, Maharashtra
-
No ratings yet!
- Posted: 5 months, 11 days ago
- Not yet applied
- Job id674078c21cd6467d93d40a94
- Experience0 - 1 years
- Salary540,000 INR - 552,000 INR
- Job Applicants0
The Service Manager is responsible for overseeing and managing the service department, providing exceptional customer service, and ensuring that service operations run smoothly. This role involves leading and supervising a team of service technicians, coordinating service appointments, and resolving any customer issues or complaints promptly. The Service Manager plays a key role in maintaining high service quality standards and achieving customer satisfaction goals.
Skills
- Customer Service
- Customer Handling
- Customer Experience
- Interpersonal Skills
- Communication
- Supervision
- Leadership Skills
- Inventory management
- Punctuality
Requirements
- Job Role Service Manager
- Job Type Full Time
- Workplace Type Onsite
- Industry Automobile
Secondary locations
Not providedAbout
Not provided
Responsibilities
- Ensure prompt response to customer issues
- Ensuring quality of repair work in the workshop
- Minimum vehicle downtime
- Ensure availability of required tools and equipment's in the workshop
Other Requirements
- The position of Service Manager requires a range of skills and requirements to ensure efficient and effective service delivery.
- The ideal candidate must possess strong customer service skills to handle inquiries and complaints effectively, coupled with exceptional customer handling and experience to provide a top-notch service experience.
- Excellent interpersonal skills are essential for building and maintaining positive relationships with customers and team members.
- Effective communication is crucial for conveying information clearly and resolving issues promptly.
- Strong supervision and leadership skills are necessary for managing a team of service staff and ensuring smooth operations.
- Proficiency in inventory management and punctuality are also important for optimizing service processes.
Good to have
Not provided
About the Company
Autobahn Trucking Corporation is one of the largest, privately-owned companies in the state of Kerala. A subsidiary of Nippon Group, Autobahn Trucking has consistently maintained its position and reputation as a leading private sector trading mainly specialized in the automotive domain.
The company was established in 2012, partnering with Daimler India Commercial Vehicles. Since then the company has been expanding and diversifying. The Group now has a wide range of exciting activities and companies. It is a privately owned, professionally managed company. The executive management is composed of professionals with international experience in varying areas of expertise. Overall, with the company’s joint ventures and associations, Autobahn Trucking employs over 1000+ staff.
Autobahn Trucking has experienced continued success, a culture adapted from the Nippon DNA.
A large measure of this success has come from the company’s advanced, flexible management style and long-term vision. The MD’s unique vision, introducing modern business strategies, has positioned Autobahn Trucking as a leading private sector trading group in the state of Kerala, Maharashtra, and Goa.