BPO Process Associate - KYC- Voice
Advenxa
- 20 Vacancy
- Infopark, Kakkanad, Kochi
-
No ratings yet!
- Posted: 6 months, 27 days ago
- Not yet applied
- Job id67519e422d6eb0f93f58ea8e
- Experience0 - 1 years
- Salary256,800 INR - 300,000 INR
- Job Applicants0
The BPO Process Associate - KYC- Voice role involves conducting Know Your Customer (KYC) verifications over the phone. Responsibilities include providing excellent customer service and adhering to compliance regulations. Ideal candidates will have strong communication skills and attention to detail.
Skills
- Communication
- Interpersonal Skills
- Adaptability
- Ability to work as individual as well as in group
- Analytical skills
- Customer Service
- Microsoft Office
- Attention to detail
Requirements
- Job Role BPO Process Associate - KYC- Voice
- Job Type Full Time
- Workplace Type Onsite
- Industry Staffing & Recruiting
Secondary locations
Not providedAbout
Not provided
Responsibilities
- As a BPO Process Associate - KYC- Voice, you will be responsible for ensuring accurate and timely processing of Know Your Customer (KYC) documents and information.
- Your responsibilities will include reviewing and verifying customer data, conducting research to resolve discrepancies, and providing excellent customer service to address any inquiries.
- You will need strong communication and interpersonal skills to interact with customers and colleagues effectively.
- Adaptability is key as you may need to navigate various systems and processes.
- Excellent analytical skills, attention to detail, and the ability to work both independently and collaboratively in a team are essential for success in this role.
- Proficiency in Microsoft Office applications is also required to perform tasks efficiently.
Other Requirements
Shift- Night Shift (Cab Service – Doorstep Pick & Drop)
* Working Days: 5 days (Rotational week off)
* Preferring candidates having strong verbal and written English communication skills.
Requirements
* Strong verbal and written English communication skills.
* Willingness to work night shifts and adapt to changing schedules.
Good to have
Not provided
About the Company
Advenxa serve clientele solutions for various business venture to bring insight into their business goals for finding solutions for better manpower sourcing.