Seeking a highly motivated Voice Process Associate to handle US-based customer inquiries and provide exceptional service. Responsible for conducting outbound calls, resolving customer issues, and maintaining accurate records. Must have excellent communication skills and the ability to work efficiently in a fast-paced environment.

Perks & Benefits:

• Night Shift (Cab Service with Doorstep Pick & Drop)
• 5 Working Days (Rotational Week Off)

Skills

• International Voice Process
• Communication
• Problem-Solving Skills
• Active Listening
• Attention to detail
• Multitasking
• Time Management
• Interpersonal Skills
• Adaptability
• Organizational skills

Requirements

• Job Role Voice Process Associate -US Process
• Job Type Full Time
• Workplace Type Onsite
• Industry Staffing & Recruiting

Secondary locations

About

Not provided

Responsibilities

• As a Voice Process Associate -US Process, the responsibilities include handling international voice process calls with professionalism and excellent communication skills. 
• This position requires problem-solving skills to address customer inquiries and concerns effectively. Active listening and attention to detail are crucial to provide accurate and timely responses to customers. 
• The ability to multitask, manage time effectively, and possess strong interpersonal skills are essential for building positive relationships with customers. 
• Adaptability and organizational skills are also important to maintain productivity in a fast-paced work environment. 
• Meeting these responsibilities is key to excelling in the role of Voice Process Associate -US Process.

Other Requirements

• Experience: Minimum 1 year in International Voice Process
•  Qualification: Degree is mandatory
• Strong verbal & written English communication skills
•  Willingness to work night shifts

Good to have

Not provided

About the Company

Advenxa serve clientele solutions for various business venture to bring insight into their business goals for finding solutions for better manpower sourcing.