Responsible for contacting insurance companies to resolve outstanding claims and ensure timely reimbursement. Analyze and follow up on accounts receivable to reduce aging and improve cash flow. Collaborate with billing teams to address claim denials and discrepancies.
Skills
- AR Calling
- English
- Communication
- Analytical skills
- Logical Reasoning skills
- Attention to detail
Requirements
- Job Role AR Caller
- Job Type Full Time
- Workplace Type Onsite
- Industry
Hospitals and Health Care
Secondary locations
Not provided
Responsibilities
-
Responsible for calling Insurance companies (in US) on behalf of doctors/physicians and following up on outstanding Accounts Receivable.
- Perform pre-call analysis and check status by calling the payer or using IVR or web portal services
- Review provider claims that have not been paid by insurance companies.
- Assess and resolve enquiries, requests and complaints through calling to ensure that customer enquiries are resolved at first point of contact
- Perform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top denial reasons, use appropriate codes to be used in documentation of the reasons for denials / underpayments
- Should be ready to work in the shift timing - 4:00 PM to 1:00 AM
Other Requirements
-
Should have at least 1 year experience in AR calling.
- Excellent English communication abilities with good Analytical and Logical Reasoning skills.
- Should have an eye for detail and passionate about learning.
- Candidates must be able to work with a high volume of work while paying attention to detail and maintain high-Quality Levels.
- Graduation or Diploma or equivalent Qualification preferred.
Good to have
Not provided
About the Company
CareRevenue-an all-in-one platform that offers a comprehensive solution to all the billing needs for Carestack customers. By combining technology and functionality, we aim to help healthcare professionals manage all their revenue cycle operations with comfort and ease.