We are looking for a motivated and enthusiastic Telecaller to join our team. As a Telecaller, you will be the first point of contact with potential and existing customers. Your main responsibilities include making outbound calls, responding to inquiries, generating leads, and ensuring a positive customer experience.

Skills

• Communication
• persuasive speaking ability
• CRM Software
• Problem-Solving Skills

Requirements

• Job Role Telecaller
• Job Type Full Time
• Workplace Type Onsite
• Industry IT Services and IT Consulting

Secondary locations

About

Not provided

Responsibilities

• Make outbound calls to potential customers and leads from the database.
• Explain company products/services and answer queries in clear and professional manner.
• Generate and qualify leads, and schedule follow-up calls or meetings.
• Maintain accurate and up-to-date customer records in CRM
• Handle inbound calls and provide excellent customer support.
• Meet and exceed daily/weekly/monthly calling and conversion targets.
• Gather feedback and report to the sales and marketing team for improvement

Other Requirements

Education: Minimum 12th pass; Graduation preferred.

Experience: 0-2 years in telecalling, customer service, or sales.

Skills:

• Strong verbal communication in [English/Malayalam].
• Confident, polite, and persuasive speaking ability.
• Basic knowledge of computer and CRM software.
• Good listening and problem-solving skills.
• Experience in software or security solutions in industry is a plus

Good to have

Not provided

About the Company

Looking for excellent web design and AI services at an affordable price? Then, you have landed in the right place! At Tinos, we are up with a superb team of quality web designers, blockchain experts, graphic designers, eCommerce web developers, android & IOS application developers, and Cyber Security professionals to bring you state-of-the-art web design services.