The BPM Manager is responsible for developing, implementing, and improving business processes across the organization to ensure operational efficiency and alignment with strategic goals. This role involves analyzing existing workflows, designing new processes, and leveraging BPM tools to optimize business performance. The ideal candidate will have experience in process improvement, project management, and change management, as well as strong leadership and communication skills.

Skills

• Implementation
• Leadership Skills
• Communication Skills
• Monitoring
• Team building
• Business Process Management
• BPM Tools

Requirements

• Job Role BPM Manager
• Job Type Full Time
• Workplace Type Onsite
• Industry IT Services and IT Consulting

Secondary locations

About

Not provided

Responsibilities

Process Optimization: Analyze current business processes, identify inefficiencies, and recommend solutions to streamline operations, reduce costs, and improve quality.

Process Design: Lead the design and documentation of new business processes, ensuring they align with organizational goals and comply with industry best practices.

BPM Implementation: Deploy BPM tools and techniques to manage, automate, and continuously improve processes across various departments.

Collaboration: Work with business units, IT teams, and stakeholders to identify process improvement opportunities and drive change initiatives.

Change Management: Oversee the implementation of process changes, ensuring minimal disruption and maximum adoption by providing adequate training and support.

Monitoring and Reporting: Track and measure process performance using KPIs and other metrics, reporting progress to senior management and recommending further improvements as necessary.

Compliance and Risk Management: Ensure that business processes adhere to regulatory requirements and mitigate risks by identifying and addressing process gaps.

Leadership and Team Building: Lead cross-functional teams focused on process improvement initiatives and mentor team members to develop BPM capabilities across the organization.

Other Requirements

• Bachelor’s degree in Business Administration, Information Technology, or a related field.
• Proven experience in business process management or a similar role, preferably in the banking or financial industry.
• Experience with BPM tools (e.g., IBM BPM, Appian, Pega) and methodologies like Lean, Six Sigma, or Agile

Good to have

Not provided

About the Company

Softnotions Technologies Pvt Ltd stands as a premier software & app development company in India, boasting a stellar 15-year track record of excellence. Specializing in cutting-edge solutions, we cater to clients across the Middle East, Europe, & key regions such as the UK, US, Spain, Germany, Australia, Canada, Singapore, & India. Our dedicated team commits to delivering top-tier services in software development, web & app development, data analytics, AI, digital process automation, agile transformation, experience & design, digital marketing, research, & innovation. Utilizing the latest technologies & industry best practices, Softnotions Technologies ensures unmatched client satisfaction & project excellence.