- Job id6822e8180921815a1eca46a6
- Experience5 - 6 years
- SalaryNot disclosed
- Job Applicants0
We are looking for an experienced and proactive Tele Sales Manager to lead our CSR Sales team in driving lead conversion, achieving sales targets, and enhancing the overall customer experience. The ideal candidate will possess strong coaching and leadership skills, a customer-focused mindset, and the ability to foster cross-functional collaboration for efficient order and post-sales management.
Skills
- Organizational skills
- Problem-Solving Skills
- Interpersonal Skills
- Conflict Resolution
- Verbal communication
- English
Requirements
- Job Role Tele Sales Manager
- Job Type Full Time
- Workplace Type Onsite
- Industry Technology, Information and Internet
Secondary locations
Not providedAbout
Not provided
Responsibilities
1. Drive lead conversions by effectively managing and quiding the CSR Sales team.
2.Monitor performance metrics and ensure achievement of daily and weekly sales targets.
3.Resolve escalated customer issues and post-sales concerns promptly.
4.Retain at-risk orders through effective engagement and problem-solving.
5. Coordinate with sellers for timely order processing and issue resolution.
6.Ensure smooth workflow between CSR, operations, and seller teams.
Other Requirements
•
Minimum 5 years of experience in Tele-Sales.
• Proven track record of achieving sales targets and
managing high-performing sales teams.
• Familiarity with CRM system is plus
• Strong verbal communication skills in both English and Hindi are mandatory.
• Excellent interpersonal, and conflict-resolution skills.
• Strong organizational and problem-solving abilities.
Good to have
Not provided
About the Company
Jazp.com is the leading online shopping platform in the Middle East. Developed in 2018, Its vast product mix includes exclusive in- house collections, sports goods, Electronics, Mobiles, Perfumes and globally recognized brands. Something customers choose Jazp.com for is its aspirational yet accessible product selection. We pride ourselves on the range and price of our products, which are 100% genuine products, and we comply with the National Consumer Protection Act. Jazp.com has grown into a brand that champions digital innovation, has a fiercely independent spirit and inspires its fashion loving customer to experiment with their style. To make your shopping fun, you get rewards for all activities you do on the site; you can share and review purchases with friends, collect badges, and win awards.