We are looking for a detail-oriented and proactive Business Analyst (BA) to join our team. The ideal candidate will play a crucial role in driving project success by gathering requirements, managing stakeholder communication, and ensuring deliverables align with agreed project scopes and timelines.

Skills

• Zoho
• Good Verbal and Written Communication
• Client Relations
• Microsoft Excel
• Business Analysis
• Data Analysis

Requirements

• Job Role Business Analyst / Zoho Expert
• Job Type Full Time
• Workplace Type Onsite
• Industry IT Services and IT Consulting

Secondary locations

About

Not provided

Responsibilities

• Follow established Standard Operating Procedures (SOPs) for all assigned projects.
• Handle user license procurement and ensure accurate partner tagging.
• Collaborate with stakeholders to gather and document project requirements.
• Ensure all developments and implementations align with the Statement of Work (SoW).
• Prepare and deliver timely case studies related to completed projects.
• Maintain clear and effective communication with business analysts, internal teams, and clients.
• Oversee and follow up on project receivables and client payments.
• Strictly adhere to project deadlines and milestones.

Other Requirements

• Exceptional written and verbal communication skills in English.
• Strong ability in building and nurturing client relationships.
• Working knowledge of business databases and data handling.
• Familiarity with Business Process Model and Notation (BPMN) and tools like Lucid chart.
• Proficiency in Microsoft Excel for data analysis and reporting.

Good to have

• Bachelor's degree in Business Administration, IT, or a related field.
• Experience in software implementation projects or SaaS-based environments.
• Exposure to Zoho ecosystem is a plus.

About the Company

OHO Solutions is a service consulting firm specialised in Zoho platform and finds pride in providing services for all kinds businesses and government clients as well. Since our inception in January 2019, we have gained over an year of experience and built a fast growing team of expert consultants. Our innovative solutions and expertise have reached clients from all over Kerala. OHO envisages to become the top-notch software Solution providers with a greater capacity to transform the business and the way everyone works. 

 ZOHO has been our platform of choice for so long because it has over 40+ applications that are flexible, versatile, and customizable. OHO Solutions aim to implement high end, simple and world class software solutions of ZOHO Corporations across various domains in micro small and medium enterprises. We expertise in business process automation and customer relationship management. Our complete spectrum of software, help redefine work. We focus on giving customers the most compelling working experience possible by providing business software solutions. Working with clients on projects is always rewarding, as it’s often the beginning of a fruitful and mutually beneficial relationship.