Seeking an IT Support Engineer with a focus on Cyber Engineering to provide technical support and solutions for cyber security issues within the organization. Responsibilities include monitoring, analyzing, and resolving security incidents and implementing preventative measures. Collaborate cross-functionally with various teams to ensure cyber security best practices are being followed.

Skills

• VLAN
• Azure, AWS, or GCP
• Independent
• Collaboration Skills
• Interpersonal Skills
• Communication Skills

Requirements

• Job Role IT Support Engineer
• Job Type Full Time
• Workplace Type Onsite
• Industry Computer and Network Security

Secondary locations

About

Not provided

Responsibilities

1. Provide complete infrastructure support, including cybersecurity measures, troubleshooting, maintenance, and optimization of IT systems.
2. Offer internal support to employees, addressing their IT-related issues promptly and effectively, with a focus on cybersecurity.
3. Deliver remote customer support, ensuring timely resolution of technical issues and inquiries related to cybersecurity and IT infrastructure.
4. Configure, install, and maintain firewalls, access points, VLANs, switches, and other networking equipment with a strong emphasis on security protocols.
5. Implement and manage cybersecurity measures to protect organizational assets and data.
6. Administer servers, ensuring their smooth operation, security compliance, and resilience against cyber threats.
7. Collaborate with cross-functional teams to design and implement cybersecurity solutions and address technical challenges.
8. Monitor network traffic for security breaches and intrusions, and implement necessary measures to mitigate risks.
9. Document cybersecurity procedures, configurations, and incident responses to facilitate compliance and future reference.
10. Stay updated on emerging cybersecurity threats, technologies, and industry best practices to continuously improve IT infrastructure and support services.

Other Requirements

1. Proficiency in configuring and managing firewalls, access points, VLANs, switches, and other networking equipment with a focus on cybersecurity.
2. Strong understanding of networking principles, protocols, and cybersecurity measures.
3. Experience in server administration, including installation, configuration, and maintenance, with an emphasis on cybersecurity.
4. Familiarity with cloud platforms such as AWS, Azure, and GCP, and experience in implementing cybersecurity measures in cloud environments.
5. Excellent troubleshooting skills with the ability to diagnose and resolve cybersecurity-related issues efficiently.
6. Strong communication and interpersonal skills, with the ability to interact effectively with both technical and non-technical stakeholders.
7. Proven ability to work independently as well as collaboratively within a team.
8. Certifications such as Cisco Certified Network Associate (CCNA), and any relevant cloud certifications are desirable.

Good to have

• Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field, or equivalent experience with a Diploma or BCA.
• Minimum of 3 to 5 years of experience in IT support, cybersecurity, or a similar role.
• Relevant certifications and training in networking, cybersecurity, server administration, and cloud platforms are advantageous.

About the Company

ValueMentor is a full-fledged Cyber Security Partner helping organizations worldwide to effortlessly manage cyber risks. We offer Risk & Compliance Services, Security Testing & Managed Security Services.