The Field Service Technician will be responsible for troubleshooting, repairing, and maintaining equipment in the field. Must have strong technical skills and be willing to travel to various locations to service equipment. Experience in customer service and problem-solving a plus.

Skills

• Assembling
• Installation
• Cross-Selling

Requirements

• Job Role Technician
• Job Type Full Time
• Workplace Type Onsite
• Industry Consumer Electronics & Appliances Stores

Secondary locations

Kottayam

Alappuzha

Ernakulam

Thrissur

Kozhikode

Kannur

Kasargod

About

Not provided

Responsibilities

• Approaching customers with utmost politeness and neatness
• Assembling, Installation, servicing of water purifiers.
• Site visit for all types of water purifiers
• Campaigning and attending demo
• Should be comfortable in visiting field for maintenance work
• Cross selling of products
• Job card preparation, and submitting the copy to customer
• Sending Job card details to service coordinators for initiating Happy calls
• Sending Service charges send to company via bank
• Sending job card and expense sheet with supporting documents to company on weekly basis.

Other Requirements

• Male
• ITI / Diploma
• Fresher / Experienced
• Two wheeler and License
• Domestic Water Purifier Installation and Service
• Timely completion of assigned task with utmost perfection
• Maintaining customer satisfaction throughout the period.
• Target achievement in service department
• 
  

Good to have

Not provided

About the Company

Aquaneeta is one of the leading water treatment plants or water purifier manufactures and suppliers in Kerala.