Responsible for providing technical support and troubleshooting for IT systems and applications. Install, configure, and maintain hardware and software to ensure optimal performance. Collaborate with internal teams to identify and resolve IT issues efficiently.

Skills

• SIEM
• Collaboration Skills
• Research Skills
• Customer support

Requirements

• Job Role IT Service Engineer
• Job Type Full Time
• Workplace Type Onsite
• Industry IT Services and IT Consulting

Secondary locations

About

Not provided

Responsibilities

• Design, implement, and manage endpoint security solutions, including antivirus software, firewalls, and intrusion detection/prevention systems.
• Monitor network and endpoint security systems to detect and respond to security incidents.
• Ensure that endpoint security systems are configured and maintained in accordance with security best practices and industry standards.
• Collaborate with network and systems administrators to ensure that endpoint security solutions are integrated into the organization's overall security posture.
• Research and evaluate new security technologies and make recommendations for implementation.
• Develop and implement security policies and procedures for end-users, including guidelines for password management, email security, and the use of portable devices.
• Provide training and support to end-users on how to use endpoint security solutions effectively.
• Respond to security incidents and participate in incident response efforts as required.
• Stay up to date on the latest security trends and developments and maintain a high level of technical expertise in the field of endpoint security.

Other Requirements

• Excellent communication skills verbal and writtenalong with teamwork collaboration per global and multi-functional teams and intelligence source groups.
• Experience creating and disseminating reports in a technical environment.
• Demonstrates excellent time management and prioritization.
• Highly motivated to contribute and grow within a complex area of emerging importance in an enterprise environment.
• 4+ years of experience leading fast-paced technical teams leading administration of EDR tools like Crowdstrike, Sentinel One etc.
• 4+ years of experience of Implementation, upgradation, and troubleshooting issues of the EDR platforms.
• Knowledge of enterprise security tools, including Security Information & Event Management (SIEM), Threat Intelligence Platforms TIPs, and network monitoring tools.
• Good understanding of OS level architecture.
• Good understanding of common threat analysis models such as the Cyber Kill Chain, and MITRE ATTCK.
• Knowledge of executing incident response activities and seeing incidents through to successful remediation
• EDR vendor certifications

Good to have

Not provided

About the Company

Founded in January 2019, Khatabook is the world's fastest-growing Saas company. It has become India's leading business management app for MSMEs with 13 languages & 50M+ downloads in a remarkably short period of time.