The Head of Systems oversees the planning, implementation, and tracking of a specific short-term project which has a beginning, an end and specified deliverables.

Primary Functions

• Build and maintain system architecture
• Design, development and deployment of the overall systems.
• Define system solutions based on need analysis, cost and required integration with

existing applications, systems or platforms.

• Understand and deliver business automation requirements through the system to support

business in revenue, cost, process, experience or efficiency improvements

• Make the system a hassle/trouble free system with minimum bugs/stops/downtime

Skills

• WordPress
• Web Development
• Agile / Scrum

Requirements

• Job Role Head of Systems
• Job Type Full Time
• Workplace Type Onsite
• Industry Outsourcing and Offshoring Consulting

Secondary locations

About

Not provided

Responsibilities

The Head of Systems performs a wide range of duties including some or all of the following:

Plan the project

• Define the scope of the project in collaboration with senior management
• Create a detailed work plan which identifies and sequences the activities needed to successfully complete the project
• Determine the resources (time, money, equipment, etc) required to complete the project
• Develop a schedule for project completion that effectively allocates the resources to the activities
• Review the project schedule with senior management and all other staff that will be affected by the project activities; revise the schedule as required
• Determine the objectives and measures upon which the project will be evaluated at its completion

Staff the project

• In consultation with the appropriate manager, recruit, interview and select staff and/or volunteers with appropriate skills for the project activities
• Manage project staff and/or volunteers according to the established policies and practices of the organization
• Ensure that personnel files are properly maintained and kept confidential
• Ensure that all project personnel receive an appropriate orientation to the organization and the project
• Contract qualified consultants to work on the project as appropriate

Execute the project

• Execute the project according to the project plan
• Develop forms and records to document project activities
• Set up files to ensure that all project information is appropriately documented and secured
• Monitor the progress of the project and make adjustments as necessary to ensure the successful completion of the project
• Establish a communication schedule to update stakeholders including appropriate staff in the organization on the progress of the project
• Review the quality of the work completed with the project team on a regular basis to ensure that it meets the project standards

Control the project

• Write reports on the project for the stakeholders
• Monitor project flow and variance to be reported to stakeholder on a real time basis

Evaluate the project

• Ensure that the project deliverables are on time, within the required level of quality
• Evaluate the outcomes of the project as established during the planning phase

Other Requirements

• University Degree in a related subject
• Scrum Master Certified will be an added advantage
• Experience: 12 years +

Good to have

Not provided

About the Company

A world where outsourcing meets excellence – welcome to HTIC Global! We stand as a beacon of excellence in the outsourcing landscape of Dubai, UAE. Renowned for our commitment to quality & client satisfaction, we take pride in being one of the best outsourcing company in the UAE region. With a dedication to delivering exceptional services, we have emerged as a trusted partner in sectors like - travel, aviation, financial consultancy, insurance, etc.