Lead and oversee a team of telemarketing agents to ensure sales targets are met through outbound calling campaigns.
Develop and implement strategies to drive sales growth and maximize the effectiveness of telemarketing efforts.
Utilize strong communication and persuasion skills to generate leads, build relationships with customers, and close sales deals.
Skills
- Sales
- Telemarketing
- Lead Generation
- Customer relationship management
- Customer Satisfaction
- Telecalling
- Communication
- Interpersonal Skills
- Negotiation
- CRM
Requirements
- Job Role Senior Telemarketing Executive
- Job Type Full Time
- Workplace Type Onsite
- Industry
IT Services and IT Consulting
Secondary locations
Not provided
Responsibilities
- Serve as the primary point of contact for inquiries about our institution's offerings and software products.
- Provide expert guidance to the telecalling team, maintain strong customer relationships, and actively contribute to lead generation and customer satisfaction goals.
Other Requirements
- Minimum 1 year of work experience as a telecaller.
- Ability to clearly and confidently communicate with prospective students and clients, effectively conveying information about educational courses and software solutions.
- Proven ability to guide, support, and train junior telecallers, helping to ensure consistent performance across the team.
- Familiarity with CRM software and telecalling tools is an added advantage.
Good to have
Not provided
About the Company
Web Designing and Digital Marketing company