Providing Level 2 support for insurance claims processing in the back office Setting by ensuring accuracy and efficiency, collaborating with internal teams, and resolving escalated issues promptly. Supporting the claims team with administrative tasks, data entry, and documentation management to drive streamlined operations and exceptional customer service. Assisting in analyzing claim trends, identifying opportunities for process improvement, and maintaining regulatory compliance to enhance overall claims processing effectiveness.

Skills

• Communication
• Attention to detail
• Problem-Solving Skills
• Decision Making
• Insurance Claims
• Auditing
• Typing
• Organizational skills

Requirements

• Job Role Level 2 Insurance -Back Office -Claims Support
• Job Type Full Time
• Workplace Type Onsite
• Industry Staffing & Recruiting

Secondary locations

About

Not provided

Responsibilities

• As a Level 2 Insurance - Back Office - Claims Support, the successful candidate will be responsible for a range of duties that require exceptional communication and attention to detail. 
• This includes processing insurance claims, conducting audits, and ensuring accurate and timely data entry. 
• Problem-solving skills and decision-making abilities are essential in this role to effectively assess and resolve issues that may arise. 
• A high level of organizational skills is required to manage multiple tasks efficiently and prioritize work effectively. 
• Strong typing skills are also necessary to input data accurately and efficiently.
•  The candidate must fulfill these responsibilities diligently to support the smooth operation of the claims processing department.

Other Requirements

Education: Graduates/Postgraduates ( Technical backgrounds such as B.Tech are not eligible)

What we’re looking for:
1. Experience in Insurance policy/claims processes
2. Strong communication skills (verbal & written)
3. Ability to conduct audits & train associates
4. Typing speed of 35+ WPM
5. Available for rotational night shifts

Good to have

Not provided

About the Company

Advenxa serve clientele solutions for various business venture to bring insight into their business goals for finding solutions for better manpower sourcing.