Shiprocket
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Leading a team of key account managers in the logistics industry to drive revenue and customer satisfaction through effective client management and service delivery. Collaborating with cross-functional teams to develop and execute strategic plans to meet company goals and objectives. Providing leadership, mentorship, and support to ensure team members are motivated and successful in their roles.
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Lead, mentor, and motivate a team of Key Account Managers to achieve individual and team goals.
Conduct regular performance reviews, provide feedback, and identify training needs.
Develop and implement account strategies to drive growth and ensure client satisfaction for key accounts.
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We’re on a mission to make eCommerce simple, accessible and trustworthy
We enable eCommerce sellers with AI-driven technology and dependable services encompassing conversion, order fulfillment, shipping, buyer communication, returns management, and more.
Our platform leverages data, workflows and supply chains at scale, providing you with just about everything you need to provide a delightful customer experience.