We are looking for a dynamic and enthusiastic individual to join our team as an Academic Associate.

Work Mode: Remote/Work From Home
Industry Type: EdTech

 Night Shift (2 AM to 10 AM)

Skills

• Good Verbal and Written Communication
• Customer Handling
• Multitasking

Requirements

• Job Role Academic Associate -Operations
• Job Type Full Time
• Workplace Type Remote
• Industry E Learning

Secondary locations

About

Not provided

Responsibilities

• Strong problem-solving and client interaction skills with the ability to work in a result-oriented team environment.
• Build and maintain relationships with clients by providing support, information, and guidance, while researching and recommending new opportunities.
• Identify business opportunities by researching and analyzing prospects and sales options.
• Prepare reports by collecting, analyzing, and summarizing information.
• Maintain quality service by establishing and enforcing organizational standards.
• Contribute to team efforts by accomplishing related tasks as needed.
• Communicate with clients or employers about project, event, or campaign expectations and goals.
• Answer telephone calls and respond to inquiries from clients and participants.
• Create, compile, and export databases containing all information for each event.
• Address customer complaints or issues.
• Support other teams with various administrative tasks (e.g., redirecting calls, disseminating correspondence, scheduling meetings).
• Actively contribute to the well-being of the organization and team, ensuring quality educational services worldwide. ive

Other Requirements

Graduate/Post Graduate.
Experience: 0 to 6 months in customer handling.
Strong written and oral communication skills in English.
Organized with the ability to prioritize and multitask.
Reliable, patient, and professional.
Willingness to work in shifts.

Good to have

Not provided

About the Company

TutorComp’s online tutoring platform is built on core features encompassing Passion, Innovation, Dedication, Honesty, Loyalty and Integrity.
Here, the tutor and student interact live on our built-in shared whiteboard, working together in a session designed per the student’s requirement, aptitude, time availability and goals.
We cater to the online tutoring needs of students of all age groups, ensuring overall development within academic support.