We are seeking a highly motivated Manager - Customer Care & Sales to oversee and enhance customer support and sales operations in Thrissur. The role involves leading a team, ensuring exceptional service delivery, and driving sales growth through effective strategies. The ideal candidate will have strong leadership, communication, and problem-solving skills to manage customer relationships and optimize sales performance.

Skills

• Customer Care
• Sales
• Lead Generation
• Communication
• Presentation Skills

Requirements

• Job Role MANAGER - CUSTOMER CARE& SALES
• Job Type Full Time
• Workplace Type Onsite
• Industry Software Development

Secondary locations

About

Not provided

Responsibilities

1. Customer Care:

• Meet with existing customers to address their needs and promote new products.
• Provide excellent after-sales support and build long-term relationships.

2.    Sales:

• Introduce and invoice new products to existing customers.
• Generate sales leads and obtain customer references.
• Offer free AMC (Annual Maintenance Contract) for existing customers to drive sales.
• Conduct a minimum of 20 demo installations or close 10 sales worth ₹5 lakhs monthly.

3.    Lead Generation:

• Identify and reach out to at least 20 new potential customers daily.

Other Requirements

• Education: Any graduation.
• Experience: Minimum 3 years in customer care or sales-related roles.
• Skills:
• Good knowledge of banking operations.
• Strong communication and presentation skills.
• Ability to meet sales targets and handle customer inquiries effectively manage sales follow up and sales pipeline.
• Other Requirements:
• Valid two-wheeler license and laptop.
• Willingness to travel extensively.
• Presentable and professional behaviour.

• Monthly Salary: ₹15,000.
• Free Accommodation facility
• Daily Benefits:
• ₹100 for food material purchases. (month end settlement)
• Free gas and stove facility.
• Travel Incentive: ₹120 per day for achieving the lead generation target. (Month end settlement)
• Sales Incentive: ₹1,000 for every sales closure.

Good to have

Not provided

About the Company

We are at fintech and providing operation and Accounting management software to Banking / Financial Companies for the last 10 years. As a software development & IoT consultant, IGNOSI helps to build a flexible, elastic, user-friendly & responsive solution for your unique requirements. We combine proven methodologies, business domain knowledge & technology expertise of software professionals to deliver high-quality solutions.

 we concentrated more on Nidhi companies chit companies Cooperatives. credit lending institutions private banks Gold Loan Financing Institutions.