We are looking for an experienced AI Developer to lead the development of AI-driven capabilities within our platform. This role involves working with LangChain, LLMs, and multi-agent architectures to enhance customer interactions and automate workflows. If you have hands-on experience in AI-driven chatbots, Agentic AI, NLP, and LLM-based development, we’d love to hear from you!

Skills

• AI/ML Frameworks
• LLMs
• LangChain
• Agentic AI
• Python
• Natural Language Processing (NLP)
• SQL
• NoSQL
• API Development
• Problem-Solving Skills
• Analytical skills

Requirements

• Job Role Ai Developer
• Job Type Full Time
• Workplace Type Onsite
• Industry Software Development

Secondary locations

About

Not provided

Responsibilities

• Design and develop AI-driven solutions using LangChain and LLMs.
• Implement AI Agents that understand, process, and respond to customer queries.
• Develop modular and scalable AI-driven workflows for automation.
• Fine-tune and optimize LLMs for better response accuracy and efficiency.
• Work with the product team to align AI capabilities with customer needs and business objectives.
• Ensure AI models comply with ethical AI principles and data security standards.

Other Requirements

• 2+ years of experience in AI/ML development, focusing on LLMs, LangChain, or Agentic AI.
• Strong proficiency in Python and AI frameworks like LangChain, Hugging Face, OpenAI, and other LLM APIs.
• Hands-on experience in NLP, prompt engineering, embeddings, and vector search.
• Familiarity with multi-agent AI architectures and retrieval-augmented generation (RAG).
• Experience with database systems (SQL, NoSQL, or vector databases like Pinecone, ChromaDB, or FAISS).
• Strong problem-solving and analytical skills.
• Understanding of API development and integration with backend systems.

Good to have

• Experience with C#/.NET 8 is a plus.
• Background in chatbot development or conversational AI.
• Prior work in contact center AI, automation, or customer engagement platforms.

About the Company

Voxtron is based in Dubai , U.A.E and has offices/affiliates in Qatar, India, Germany, Austria, Belgium, Italy, Turkey, Tunisia, Hong Kong, Portugal and Thailand.

For over a decade, we have been providing affordable customer engagement optimization solutions in partnership with leading technology vendors such as Enghouse interactive, SAGE, Verint, Clarabridge, Odoo, Microsoft etc. This wide portfolio places us in a unique position to offer customers and partners a complete, fully-featured solutions.

Our customers include Government organizations, Outsourcing companies, Corporates, Financial and Insurance organizations etc. Voxtron specializes in providing customer engagement/interaction optimization solutions such as Omni Channel Contact Centers, Self service applications, ERP / CRM solutions, Attendant Operator Consoles, Workforce Optimization Suite, Messaging Solutions, Social Media monitoring etc. These solutions help organizations enrich customer interactions, improve business processes, and optimize their workforce in order to enhance loyalty, increase revenue, mitigate risk, and manage operational costs. These solutions support the full range of deployment methods from premise-based to private, public or community cloud and even hybrid requirements. Our solutions are based on the realization of numerous projects and the needs of our customers. Solutions today are rarely simple — they demand technologies from a range of vendors plus skills across a number of disciplines. We have highly skilled, highly experienced, highly competent resources to deliver the most challenging projects. Our involvement spans consulting, design, implementation and comprehensive post-sales support, including 24/7 cover and a quick response time, which is unmatched and unique to the region.