The primary function of this role is to develop the BPO wing for HTIC Global and cater to various industries through an outsource model.

Skills

• Communication
• Client Acquisition
• BPO
• Go getter
• Leadership Skills
• Proactive

Requirements

• Job Role Business Development Manager
• Job Type Full Time
• Workplace Type Onsite
• Industry Outsourcing and Offshoring Consulting

Secondary locations

About

Not provided

Responsibilities

Primary Job Functions:

1. Identifying, Qualifying, and Securing new business (For International Markets):

Actively seek and evaluate new business opportunities with a focus on international markets.

2. Coordinating Business Generation Activities:

• Engage in activities such as marketing, lead generation that contribute to generating new business and expanding the company's client base.
  
  

1. Meeting and Following Up with Prospective Clients:
• Schedule and attend meetings (offline and online) with potential clients to discuss business opportunities and follow up to closure.
  
  
2. Initiating Discussions for New Business Acquisitions:
• Start and lead conversations aimed at acquiring new business for the company.
  
  
3. Finalizing Pricing, Billing, SOPs, and Closing Deals:
• Negotiate and finalize the financial aspects, standard operating procedures, and terms to close business deals.
  
  
4. Coordinating with Internal Stakeholders to Set Up New Business Until BAU (Business as Usual):
• Work closely with internal teams (marketing, operations, finance and management) to ensure smooth setup and transition of new business operations until they reach a steady state.

Secondary Job Functions:

1. Key Account Management:
• Maintain and manage relationships with key clients to ensure long-term business success.
  
  
2. Looking for Opportunities to Increase Capacity and Acquire Additional Business from Existing Clients:
• Explore and capitalize on opportunities to expand the scope of services provided to current clients.

Other Requirements

Qualifications:

Education:

• Graduation in any stream with a minimum of 50%.

Experience:

• Min 5-7 years of experience as manager in relevant industry.

Skills:

• Excellent communication skills.
• Experience in Client Acquisition and Business Acquisition, particularly in securing BPO business or similar from prospective clients.
• Strong market and sector knowledge for Voice, Email, Chat, and Data Transaction processes.
• A go-getter with a strong client base and leadership abilities.

Characteristics:

• Presentable and professional demeanor.
• Leadership abilities with a proactive approach to business development.

Good to have

Not provided

About the Company

A world where outsourcing meets excellence – welcome to HTIC Global! We stand as a beacon of excellence in the outsourcing landscape of Dubai, UAE. Renowned for our commitment to quality & client satisfaction, we take pride in being one of the best outsourcing company in the UAE region. With a dedication to delivering exceptional services, we have emerged as a trusted partner in sectors like - travel, aviation, financial consultancy, insurance, etc.