The HR Employee Experience role focuses on ensuring a positive journey for employees from on-boarding to off-boarding, focusing on engagement, satisfaction, and retention. The role involves going the extra mile to improve employee experience by facilitating smooth on-boarding, supporting engagement initiatives, managing statutory documentation, and ensuring a respectful off-boarding experience. The position also requires effective coordination and communication with both internal and external clients to ensure seamless HR operations and service delivery.

Skills

• Communication
• Coordination
• Collaboration Skills
• Confidentiality
• Training

Requirements

• Job Role Senior HR Executive - Employee Experience
• Job Type Full Time
• Workplace Type Onsite
• Industry Outsourcing and Offshoring Consulting

Secondary locations

About

Not provided

Responsibilities

Onboarding

• Conduct structured induction sessions for all new joiners covering company overview, vision & mission, organizational policies, code of conduct, and department-wise introductions
• Coordinate all pre-onboarding and onboarding activities including candidate connect, documentation, induction planning, biometric access setup, HRMS account creation, Day-1 joining coordination, and internal employee announcement emails to ensure a smooth and engaging onboarding experience
• Coordinate all onboarding activities, ensuring checklist completion, stakeholder alignment, and timely communication of required documents and resources to new joiners
• Follow up with candidates and new joiners for document submission, weekly check-ins, and onboarding support
• Be the single point of contact for new joiners until fully settled in their routine work
• Ensure login creation and HRMS updates for new joiners
• Address new hire queries related to contracts and payroll
• Conduct 30-60-90 day onboarding surveys and track actions

Employee Experience

• Design, implement, and monitor employee experience initiatives and programs
• Plan and manage team outings, off-site events, and team-building activities to promote collaboration and culture
• Coordinate Half-Yearly and Annual Meetings including agenda planning, logistics, and employee participation
• Coordinate with vendors for event setups to ensure smooth execution of engagement programs
• Organize Rewards & Recognition (R&R) programs to celebrate top performers and boost morale
• Conduct and analyze employee satisfaction surveys, and act on feedback
• Develop recognition programs and drive employee engagement metrics
• Maintain and report on employee experience trends and data

Exit Process

• Conduct exit interviews and analyze feedback
• Coordinate offboarding formalities with all stakeholders
• Ensure legal and procedural compliance during the exit process
• Maintain accurate records of exits and reasons
• Responsible for reviewing exit interview survey responses, generating reports, ensuring statutory enrolments, and supporting employee experience initiatives to drive continuous improvement

Statutory & Compliance

• Ensure statutory documentation: PAN, Aadhaar, UAN, Bank, etc.
• Maintain digital employee records and joining kits
• Track and maintain PF, ESI, and labor law formalities
• Ensure audit readiness through file and tracker maintenance

Secondary Duties & Responsibilities:

• Act as backup support for other HR functions during peak periods or staff absences.
• Provide HR-related data and support for internal audits and compliance reviews.
• Support internal communication initiatives such as HR newsletters and updates.
• Ensuring smooth HR service delivery requires consistent engagement and coordination with both internal and external clients
• Support employer branding initiatives by actively managing company presence on platforms like Glassdoor and Ambition Box, contributing to a positive employer image through regular updates and engagement

Other Requirements

Qualification:

Bachelor's degree in Human Resources, Business Administration, or related field.

Experience:

Mandatory 2+ Years of Experience in Onboarding

Familiarity with HR processes

Proven work experience as an HR Onboarding Specialist/Executive

Skills & Competencies (Must Have):

• Communication Skills
• Confidentiality & Integrity
• Employee-Centric Mindset
• Coordination & Collaboration

Good to have

• Team Management
• Training Skills

About the Company

A world where outsourcing meets excellence – welcome to HTIC Global! We stand as a beacon of excellence in the outsourcing landscape of Dubai, UAE. Renowned for our commitment to quality & client satisfaction, we take pride in being one of the best outsourcing company in the UAE region. With a dedication to delivering exceptional services, we have emerged as a trusted partner in sectors like - travel, aviation, financial consultancy, insurance, etc.