We are seeking a smart and proactive Online Vendor Coordinator to join our team on Mavoor Road, Calicut.

The ideal candidate must have excellent communication skills in English (and Hindi, if possible) with the confidence to handle vendor coordination, online orders, and tele calling tasks. You will play a key role in ensuring smooth order management for cakes, flowers, and gifts while maintaining strong vendor relationships.

Skills

• Multitasking
• Microsoft Office
• Communication
• Time Management
• Telecalling

Requirements

• Job Role Online Vendor Coordinator
• Job Type Full Time
• Workplace Type Onsite
• Industry Business Consulting and Services

Secondary locations

About

Not provided

Responsibilities

• Coordinate with vendors to ensure accurate and timely delivery of orders.
• Manage online orders for cakes, flowers, and gifts with efficiency.
• Handle inbound and outbound calls with professionalism, ensuring excellent customer and vendor
• interaction.
• Resolve vendor/customer queries and complaints quickly with a problem-solving approach.
• Track, document, and report order status and vendor performance.
• Assist in onboarding and supporting vendors to improve daily operations.
• Follow up regularly with vendors and customers to ensure smooth coordination.

Other Requirements

• Minimum Plus Two (Higher Secondary) completed.
• Strong communication in English (Hindi is an added advantage).
• Pleasant, smart, and confident personality with strong interpersonal skills.
• Prior experience as a telecaller/customer service executive is highly desirable.
• Basic computer knowledge (MS Office, Email, Internet usage).
• Ability to multitask, handle pressure, and meet deadlines.

• Timings: 9:00 AM – 5:00 PM (Monday to Saturday).
• Sunday: Work from Home.
• Leaves: 4 paid leaves per month.
• Friendly and supportive work environment.
• Career growth opportunities in the fast-growing online gifting & e-commerce industry.
• Convenient workplace located at Mavoor Road, Calicut.

Good to have

Not provided

About the Company

We deal with SME's and MSME's. We Provide Management & Business Consulting, Training, Setting up System & Process, HR remodeling, Creating Vision & Strategy for Organizations. 

 We believe a business Succeeds when a Transformation happens within and outside and also when a Value creation is done in a consistent and effective basis.!