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Technical Support Engineer

CareerTree HR Solutions Pvt. Ltd.

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  • Posted:   23 days ago
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  • Job id685cff7ffc00e91e572d392e
  • Experience3 - 8 years
  • SalaryNot disclosed
  • Job Applicants0

Technical Support Engineer

CareerTree HR Solutions Pvt. Ltd. Delhi/NCR No of views: 0

We are hiring a Technical Support Engineer for a dynamic role in the aviation sector, based in Delhi/NCR. The ideal candidate will have 3 to 8 years of experience in IT support with strong technical proficiency across database systems, backend technologies, and web development frameworks.


Skills
  • Technical Support
  • Hardware Support
  • Software Support
Requirements
  • Job Role Technical Support Engineer
  • Job Type Full Time
  • Workplace Type Onsite
  • Industry Human Resources Services
Secondary locations
Not provided
About

Not provided

Responsibilities

  • Provide 24/7 on-call support to ensure that critical issues are addressed promptly, especially in high-pressure environments like airports,   where downtime can affect operations.
  • Be available for immediate troubleshooting, support, and resolution of any urgent issues that arise outside of regular business hours.
  • Coordinate with the team for after-hours escalations and work on-site if necessary to ensure continuous system functionality and minimal     disruption to operations.

  • Other Requirements

  • Strong knowledge of database systems (SQL or NoSQL).
  • Strong knowledge of version control systems like Git.
  • Strong problem-solving skills with the ability to quickly identify and resolve complex technical issues.
  • Strong communication skills and the ability to explain technical issues clearly to non-technical users.
  • Ability to work under pressure and manage multiple priorities.
  • Experience using IT ticketing systems (e.g., Manage Engine, Jira).
  • Ability to analyze logs, system configurations, and error messages to troubleshoot issues.
  • Strong understanding of web technologies (HTML, CSS, JavaScript).
  • Strong knowledge in backend technologies like Node.js, Java, Python, or similar.

  • Education

    • UG: Any Graduate

    Key Skills

    • Technical Support
    • Hardware Support
    • Software Support
    • OS Installation
    • Hardware Networking
    • Desktop Support
    • IT Support
    • Hardware Troubleshooting

    Good to have

    Not provided

    About the Company

    CareerTree is a 20 year old organization doing pioneer work in the area of Hiring, Consulting, Technology and Training. We are spread across Chennai, Bangalore, New Delhi, Mumbai, Hyderabad, Cochin, Coimbatore and Rudrapur besides operating in many project sites. 

     • In Talent Acquisition, we are supporting in the areas of Executive Search, Front Line Recruitment, Leadership Hiring, RPO model, Temp Staffing, etc. 

    • In the OD Consulting space, we predominantly work in the areas of Competency Management, Performance Management System, HR Surveys / Audits, Employee Assessments, HR Process Outsourcing, etc.

     • In HR Technology, we have developed in-house web-enabled Workforce Job portal, Human Resource Management System, Recruitment Management portal, etc. 

    • In Training & Coaching, we provide training for leadership, executive coaching, team-building, etc. 

     Do follow us for more!

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