18 Steps Consultants
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An HR Manager oversees all human resource functions across regions, ensuring smooth operations and a motivated workforce. They act as a bridge between corporate HR policies and on-ground retail execution.
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• Recruitment & Onboarding: Hire staff and regional personnel, often under tight timelines and seasonal pressures
• Employee Relations: Resolve conflicts, handle grievances, and foster a positive work culture
• Training & Development: Conduct training on customer service, compliance, and career growth
• Performance Management: Implement review systems, track KPIs, and support improvement plans
• Compliance & Legal: Ensure adherence to labour laws and company policies
• Payroll & Benefits: Administer compensation, benefits, and leave policies
• Strategic HR Planning: Align HR strategies with business goals, especially during expansion or restructuring
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18 steps consultants is a recruitment consultancy based out of Kerala, India. We cater to various industries and provide hiring assistance at all levels.