Training Manager
Khatabook
- 1 Vacancy
- Bengaluru, Karnataka, India
-
No ratings yet!
- Posted: 10 months, 5 days ago
- Not yet applied
- Job id668254ef531e77869afa985b
- Experience7 - 10 years
- SalaryNot disclosed
- Job Applicants0
The Training Manager will oversee the development and implementation of training programs for employees. They will assess training needs, design curriculum, and monitor training effectiveness. The ideal candidate will have strong leadership skills and a passion for employee development.
Skills
- Sales Training
- People Management Skills
- Training
Requirements
- Job Role Training Manager
- Job Type Full Time
- Workplace Type Onsite
- Industry Financial Services
Secondary locations
Not providedAbout
Not provided
Responsibilities
- Manage day to day operations of the SAAS Training and QA
- Monitoring team performance, productivity and service levels on an ongoing basis
- Manage implementation of Train-the-Trainer (T3) programs and sessions to ensure high quality adjunct trainers and mentors
- Work closely with central team to run and improve customer experience through the formulation or constant improvement of the approaches, tools, and strategies
- Ensure & Deliver Training Plans and Learning Paths are adhered for all new hires
- Strategizing ,Planning and Execution of learning projects: Needs to be well versed with 6Ds - Define , Design, Deliver , Drive , Deploy and Document
- Building and developing knowledge and expertise on the process to ensure compliance with relevant regulations
- Create & roll out processes to promote learning & sharing of organization's operational business processes and systems in respective business unit
- Manage the tools, processes and people to coordinate the logistical details and run our key training programs including: new hire training, dedicated on-the-job mentoring, profile specific training, continuing education sessions, launch training sessions, Subject Matter Expert (SME) Accreditation
- Support and incorporate use of our Knowledge Base into learning methods and strategies; support and help drive knowledge centered support methodologies
- Identify or help build a tool & repository to deliver training in an effective self serve and automated way
- Managing learning content, curriculum, resources on LMS and recommending new training methods (including e-learning courses and game-based platforms)
- Identify, conduct and verify training programs for our internal and external Sales & Ops teams
- Optimizing training processes for efficiency and conducting trainer feedback sessions
- View and revise the training SOPs for the outsourced training teams while getting timely reports on training completion and performance
- Implementing coaching sessions and mentorship programs to establish a culture of continuous learning
- Identify opportunities and coordinate with different functions – operations, training, workforce, and reporting towards quality improvement
- Work closely with the stakeholders of the market assigned to plug gaps in Sales Training - improve sales pitch, monitor impact of the revised pitch
- Help the central team to launch new initiatives by designing the pitch and training the floor on it
- Setup different QA teams to measure performance of each teams
Other Requirements
- As a Training Manager, the ideal candidate must possess strong skills in sales training, effective people management, and training development.
- The ability to design, implement, and evaluate training programs aimed at improving sales performance is crucial.
- A successful Training Manager must also have the skills to effectively manage and motivate a team of trainers, as well as the ability to create a positive and supportive training environment.
- Strong communication and organizational skills are essential, as the role entails coordinating training schedules, resources, and ensuring the successful delivery of training programs.
- A proven track record in training development and a passion for continuous learning are key requirements for the role of Training Manager.
Good to have
Not provided
About the Company
Founded in January 2019, Khatabook is the world's fastest-growing Saas company. It has become India's leading business management app for MSMEs with 13 languages & 50M+ downloads in a remarkably short period of time.