To provide clinical application training, technical support, and product demonstrations for Cyrix Healthcares medical devices in Hospitals. The Clinical Application Specialist will ensure customers receive effective training, maximize product utilization, and improve patient outcomes.
Responsibilities
Clinical & Technical Support Responsibilities
Conduct on-site and virtual clinical training sessions for healthcare professionals.
Provide application support to customers, ensuring effective usage of Cyrix Healthcare s medical devices.
Assist in troubleshooting technical and clinical issues related to product applications.
Stay updated on industry best practices and clinical guidelines to enhance training programs.
Customer Responsibilities
Act as a primary point of contact for hospitals, clinics, and medical professionals regarding product applications.
Ensure customer satisfaction by addressing queries and providing continuous education.
Develop strong relationships with key stakeholders, including doctors, nurses, and hospital administrators.
Sales & Business Development Support
Support the sales team by conducting product demonstrations and technical presentations.
Collaborate with sales representatives to develop training plans tailored to customer needs.
Provide pre-sales and post-sales support to drive customer confidence in Cyrix Healthcare s solutions.
Marketing & Research Responsibilities
Participate in industry conferences, workshops, and seminars to showcase product capabilities.
Gather clinical feedback from users to support product enhancements and innovation.
Work closely with the marketing team to create educational materials, case studies, and clinical documentation.
Operational & Internal Responsibilities
Ensure proper documentation of training sessions, client interactions, and feedback reports.
Assist in the development and standardization of training materials and clinical protocols.
Collaborate with cross-functional teams to align clinical support activities with company objectives.
Learning and Growth Responsibilities
Continuously enhance technical and clinical knowledge through training and certifications.
Stay updated with the latest advancements in medical technology and industry regulations.
Foster a knowledge-sharing culture within the team by mentoring junior specialists.
About the Company
Cyrix Healthcare Pvt. Ltd. - earlier as "Hygiene Medical Systems" is top listed Medical Healthcare Solutions Provider. We are a DOTmed certified company, ISO 9001:2015 Certified Company, AERB Approved QA Agency, NABL Accreditation Calibration Agency. We are multi-tasking operation in medical industry into Sales, Service, Spares, Testing and Calibration, Training & Development, Exporting of Medical Equipment & Consumables of all brands/makes.
Our Specialty and Business lines are:-
> Medical Healthcare Equipment on Sale/Rental/Lease terms
> Medical and Surgical Consumable products for healthcare equipment
> Bio-medical Testing and Calibration
> Integrated Bio-medical Services
> Point of Care:- Biochemistry Lab
> Equipment and Consumables
> Mom and Baby Primary Care
> Medical Oxygen Generating Systems
> Comprehensive Solution for AERB Licensing (eLORA Registration)
Our Slogan is " Genius in Healthcare Solutions, within your reach"