The Branch Support Executive will assist with the smooth day-to-day operations of their assigned branch, providing administrative and customer service support as needed. They will also act as a liaison between branch staff and upper management, helping to ensure effective communication and coordination. The ideal candidate will have excellent organizational skills, attention to detail, and a commitment to delivering exceptional service to both internal and external stakeholders.

Experience: Minimum 1 year in documentation or KYC or sales or marketing within the banking sector.

Qualifications: Bachelor's degree is mandatory.

Working Hours: 8:30 AM to 5:30 PM.

Location: Aluva , Ernakulam

Skills

• Sales Target Management
• Communication
• Interpersonal
• Customer Satisfaction
• Executive Support
• Phone Etiquette
• Problem Solving
• SEBI Regulations
• Travel Arrangements

Requirements

• Job Role Branch Support Executive
• Job Type Full Time
• Workplace Type Onsite
• Industry Human Resources Services

Secondary locations

Ernakulam

About

Not provided

Responsibilities

• KYC Updation:
• Ensure compliance with KYC regulations and update customer information as per government guidelines.
• Conduct regular audits to verify the accuracy and completeness of KYC records.
• Government Rule and SEBI Compliance:
• Stay abreast of updates to government rules and SEBI regulations related to banking operations.
• Implement necessary changes to ensure full compliance with regulatory requirements.
• Target Setting and Analysis:
• Collaborate with the management team to set operational and sales targets.
• Analyze performance data to identify trends and areas for improvement.
• Sales and Sales Support:
• Actively participate in sales initiatives to promote banking products and services.
• Provide sales support by assisting the sales team in achieving targets.
• Operational Excellence:
• Streamline branch operations for efficiency and effectiveness.
• Implement best practices to enhance operational workflows.
• Customer Service:
• Address customer inquiries and concerns related to operations and sales.
• Ensure a high level of customer satisfaction through prompt and professional service.
• Reporting:
• Prepare and submit regular reports on KYC compliance, sales performance, and operational metrics.
• Provide insights and recommendations for optimizing branch performance.

Other Requirements

• Minimum 1 year of experience in documentation or KYC or sales and marketing within the banking sector.
• Bachelor's degree in a relevant field.
• Knowledge of KYC regulations, government rules, and SEBI compliance.
• Strong analytical and problem-solving skills.
• Proven ability to meet and exceed sales targets.
• Excellent communication and interpersonal skills.
• Ability to work in a team and independently.

Good to have

Not provided

About the Company

Advenxa serve clientele solutions for various business venture to bring insight into their business goals for finding solutions for better manpower sourcing.