Banking Hiring Customer Support

Language: Malayalam and Hindi

Designation: Junior Officer

Qualification: Degree Mandatory

Salary: 17,500/- to 20,000/- Per Month + Good Incentives

Location: Palarivattom, Ernakulam

No: Of Vacancy: 02

Skills

• Analytical skills
• Communication
• Malayalam
• Communication Training
• Finance
• Hindi
• Mathematics
• Oral communication
• Problem Solving
• Tamil

Requirements

• Job Role Junior Officer
• Job Type Full Time
• Workplace Type Onsite
• Industry Staffing & Recruiting

Secondary locations

About

Not provided

Responsibilities

• Serve customers by managing documents, information, and financial transactions successfully and in an organized, efficient, and secure manner
• Build awareness of new products and services, and identify customer needs to capitalize on the business referral opportunities
• Meet and exceed bank service standards, greeting and acknowledging each customer warmly, and making them feel welcome while complying with bank procedures and security protocols
• Work as a team with other tellers to complete daily tasks, demonstrating respect and professionalism, being prompt, and supporting management with special request as needed
• Handle account transactions for customers, including check cashing, deposits, withdrawals, transfers, loan payments, cashiers checks, and opening and closing accounts
• Identify customer needs, provide information on new products and services, and direct customers to branch representatives if interested
• Reconcile cash drawers at the end of your shift, count and package coins and currency, turn in any excess or damaged currency to head teller
• Track, record, report, and store transactional information and special requests
• Provide a high level of customer service, providing answers and assistance with a smile
• Balance individual drawer at the end of each shift
• Perform various maintenance duties such as stocking supplies and cleaning workstations
• Follow all policies and procedures set forth by the bank

Other Requirements

• Candidates Should be able to work under pressure
• Should have Pan Card , Aadhaar card , degree certificate
  
• Strong in verbal communication skills along with active listening and speaking - ( Hindi / Tamil / Kannada / Telugu )
• Bachelors degree in business, finance, or related field
• Proven analytical and problem-solving skills
• Exceptional mathematical ability
• Strong written and verbal communication skills
• Proficient in Microsoft Office suite, with aptitude to learn new software and systems
  
  Desired Skills and Experience: Communication, Microsoft Office, Microsoft Excel
  

Good to have

Not provided

About the Company

Advenxa serve clientele solutions for various business venture to bring insight into their business goals for finding solutions for better manpower sourcing.