Customer Service Representative
Jazp.com
- 2 Vacancy
- Kerala
-
No ratings yet!
- Posted: 1 year, 4 months, ago
- Not yet applied
- Job id66ea8cd5b80db08f3ddcd4be
- Experience0 - 1 years
- Salary155,000 INR - 156,000 INR
- Job Applicants0
- Provide excellent customer support and resolve inquiries via phone, email, or chat.
- Maintain positive relationships with customers and ensure a high level of satisfaction.
- Collaborate with other team members to meet and exceed customer service goals.
Skills
- Customer support
- Customer Service
- Customer Handling
- Customer Relationship
- Communication
- English
- Hindi
Requirements
- Job Role Customer Service Representative
- Job Type Full Time
- Workplace Type Onsite
- Industry Retail
Secondary locations
Not providedAbout
Not provided
Responsibilities
-Respond to inbound tickets and queries of customers
-Build lasting relationships with customers, and other team members based on trust and reliability
-Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service
-Thrive department productivity and quality standards
-Establishing new, and maintaining existing, relationships with customers
-Strive for first call resolution and take true ownership of customer needs and issues
-Communicate and follow instructions for one call customer resolution
-Deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns,
Other Requirements
- Gender: Male candidates only,
- Schedule: Night shift Rotational shift,
- Language: English (Required) Hindi (Required),
Good to have
Not provided
About the Company
Jazp.com is the leading online shopping platform in the Middle East. Developed in 2018, Its vast product mix includes exclusive in- house collections, sports goods, Electronics, Mobiles, Perfumes and globally recognized brands. Something customers choose Jazp.com for is its aspirational yet accessible product selection. We pride ourselves on the range and price of our products, which are 100% genuine products, and we comply with the National Consumer Protection Act. Jazp.com has grown into a brand that champions digital innovation, has a fiercely independent spirit and inspires its fashion loving customer to experiment with their style. To make your shopping fun, you get rewards for all activities you do on the site; you can share and review purchases with friends, collect badges, and win awards.