The Key Account Manager will be responsible for nurturing and developing relationships with key accounts to maximize growth opportunities. This role involves collaborating with internal teams to ensure customer satisfaction and drive revenue growth. The ideal candidate will have strong communication skills and a proven track record of successful account management.

Skills

• Communication
• Microsoft Excel
• LAP
• Goal Oriented
• Time Management
• Negotiation
• Leadership Skills
• Customer Relationship
• CRM

Requirements

• Job Role Key Account Manager
• Job Type Full Time
• Workplace Type Onsite
• Industry Financial Services

Secondary locations

Nasik, Ahmedabad

About

Not provided

Responsibilities

• Manage and complete onboarding of new users through self-sourcing and connectors
• Manage and complete onboarding of leads passed through digital channels
• Supervise the field agents with their day-to-day tasks
• Engage with DSA agents or connectors to get new customers
• Engage with lender partner teams to sanction loan applications
• Preparation of regular MIS to keep track of loans and applications
• Support resolution of queries by the credit team
• Achieve the targets of disbursement month on month
• Manage the repayment collections for the delinquent cases
• Interview loan applicants to determine financial eligibility and provide counsel to the clients on policies
• Operate in compliance with laws and regulations and adhere to lending compliance guidelines.

Other Requirements

• Education qualification - Any Bachelor's Degree
• Experience - Minimum 4+ years of field experience with atleast 2 years working in the Loans against property at any banks or NBFCs or   Fintechs
• Prior experience in the LAP (Loans Against Property) business is mandatory and non-negotiable
• Passionate about catering to MSMEs, affordable segments with a proven track record of building a quality portfolio.
• Candidate must have good knowledge in MS Excel (VLookup, Pivot Table etc)
• Should be willing to travel long distances with the team upto 80-100KM of the operational city via public or private transport
• Should be willing to travel to another city within the state for short periods when the business requires
• Must have a Bike/or any two-wheeler, Android Phone, and 2-Wheeler Driving License
• Should have geography knowledge on the city level
• Basic local language knowledge
• Ability to work in a goal-oriented environment

Good to have

Not provided

About the Company

Founded in January 2019, Khatabook is the world's fastest-growing Saas company. It has become India's leading business management app for MSMEs with 13 languages & 50M+ downloads in a remarkably short period of time.