HTIC Global
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The primary function of the role is to ensure efficient and cost-effective supply chain operations. You should also be able to promptly resolve distribution issues and have strong negotiation skills. You manage all aspects of shipping routes and delivery, specifically with regard to customer satisfaction. Responsible for responding to customer questions and complaints and for notifying customers about any delays in the delivery schedule.
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Organizing and managing inventory, storage, and transportation.
Analyzing and optimizing logistical procedures.
Reviewing, preparing, and routing purchase orders.
Ensuring the safe and timely pick-up and delivery of shipments.
Monitoring shipments, costs, timelines, and productivity.
Addressing and resolving shipment and inventory issues.
Liaising and negotiating with suppliers and retailers.
Answering customer queries.
Respond to customer inquiries and refer clients to the appropriate channels.
Ensure quality of all services and processes within the facility.
Handling Drop shipments.
Reviewing, preparing drop shipment invoices.
Ensuring the safe and timely pick-up and delivery of shipments.
Monitoring shipments, costs, timelines and tracking of the shipments.
Addressing and resolving shipment issues.
Liaising and negotiating with Freight agents.
Relevant documentation process.
Coordinating with the Sales team for the smooth shipment from the vendor
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A world where outsourcing meets excellence – welcome to HTIC Global!
We stand as a beacon of excellence in the outsourcing landscape of Dubai, UAE. Renowned for our commitment to quality & client satisfaction, we take pride in being one of the best outsourcing company in the UAE region. With a dedication to delivering exceptional services, we have emerged as a trusted partner in sectors like - travel, aviation, financial consultancy, insurance, etc.