The Head of Systems oversees the planning, implementation, and tracking of a specific short-term project which has a beginning, an end and specified deliverables.

Sunday Fixed OFF and an alternative Saturdays can be availed as an OFF.

Skills

• Communication
• Teamwork
• Creativity
• Innovation
• Leadership Skills
• Interpersonal Skills
• Decision-Making
• Organizational skills
• Business Planning
• Problem-Solving Skills

Requirements

• Job Role ERP Manager
• Job Type Full Time
• Workplace Type Onsite
• Industry Outsourcing and Offshoring Consulting

Secondary locations

About

Not provided

Responsibilities

Primary Functions

• Build and maintain system architecture
• Design, development and deployment of the overall systems
• Define system solutions based on need analysis, cost and required integration with existing applications, systems or platforms
• Understand and deliver business automation requirements through the system to support business in revenue, cost, process, experience or efficiency improvements
• Make the system a hassle/trouble free system with minimum bugs/stops/downtime
  
  

• Define the scope of the project in collaboration with senior management
• Create a detailed work plan which identifies and sequences the activities needed to successfully complete the project
• Determine the resources (time, money, equipment, etc) required to complete the project
• Develop a schedule for project completion that effectively allocates the resources to the activities
• Review the project schedule with senior management and all other staff that will be affected by the project activities; revise the schedule as required
• Determine the objectives and measures upon which the project will be evaluated at its completion
  
  

• In consultation with the appropriate manager, recruit, interview and select staff and/or volunteers with appropriate skills for the project activities
• Manage project staff and/or volunteers according to the established policies and practices of the organization
• Ensure that personnel files are properly maintained and kept confidential
• Ensure that all project personnel receive an appropriate orientation to the organization and the project
• Contract qualified consultants to work on the project as appropriate
  
  

• Execute the project according to the project plan
• Develop forms and records to document project activities
• Set up files to ensure that all project information is appropriately documented and secured
• Monitor the progress of the project and make adjustments as necessary to ensure the successful completion of the project
• Establish a communication schedule to update stakeholders including appropriate staff in the organization on the progress of the project
• Review the quality of the work completed with the project team on a regular basis to ensure that it meets the project standards
  
  

• Write reports on the project for the stakeholders
• Monitor project flow and variance to be reported to stakeholder on a real time basis
  
  

• Ensure that the project deliverables are on time, within the required level of quality
• Evaluate the outcomes of the project as established during the planning phase
  

Other Requirements

Education

• University Degree in a related subject
• Scrum Master Certified will be an added advantage

Knowledge, Skills And Abilities

• Knowledge of project management

Experience

• 12 years planning and/or management experience
  
  

• Head of Systems usually work in an office environment but the purpose of the project may sometimes take them to non-standard workplaces
• Works a standard work week but may be required to work some evenings and weekends to meet project milestones
  
  

Preferred: MBA/PGDBA from a reputed B-school or university

Experience: Minimum 8 to 12 years

Additional Competencies:

• Behave Ethically: Understand ethical behaviour and business practices, and ensure that own behaviour and the behaviour of others is consistent with these standards and aligns with the values of the organization
• Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques
• Creativity/Innovation: Develop new and unique ways to improve operations of the organization and to create new opportunities
• Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve problem, and make decisions that enhance organizational effectiveness
• Lead: Positively influence others to achieve results that are in the best interest of the organization
• Make Decisions: Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the organization
• Organize: Set priorities, develop a work schedule, monitor progress towards goals, and track details/data/information/activities
• Plan: Determine strategies to move the organization forward, set goals, create and implement actions plans, and evaluate the process and results
• Solve Problems: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem
  

Good to have

Not provided

About the Company

A world where outsourcing meets excellence – welcome to HTIC Global! We stand as a beacon of excellence in the outsourcing landscape of Dubai, UAE. Renowned for our commitment to quality & client satisfaction, we take pride in being one of the best outsourcing company in the UAE region. With a dedication to delivering exceptional services, we have emerged as a trusted partner in sectors like - travel, aviation, financial consultancy, insurance, etc.