Seeking a Support Executive fluent in Hindi to provide assistance and guidance to customers in their native language. Responsible for resolving inquiries, providing technical support, and ensuring customer satisfaction through effective communication. Collaborate with team members to address issues and deliver exceptional service.

Skills

• English
• Hindi
• Communication
• Problem Solving
• Empathetic
• Active Listening
• Interpersonal Skills
• Adaptability
• Technical Knowledge
• Customer Service

Requirements

• Job Role Support Executive - Hindi
• Job Type Full Time
• Workplace Type Onsite
• Industry Staffing & Recruiting

Secondary locations

About

Not provided

Responsibilities

• As a Support Executive - Hindi, you will be responsible for providing exceptional customer service to clients in both English and Hindi. 
• Your responsibilities will include actively listening to customer concerns, effectively communicating solutions, and demonstrating empathy towards their needs. 
• You must possess strong interpersonal skills, the ability to adapt to various situations, and technical knowledge to troubleshoot and resolve issues efficiently. 
• It is crucial to have excellent problem-solving skills and a proactive approach to assisting customers. 
• Your role will involve upholding a high level of customer satisfaction and representing the company in a professional and positive manner.

Other Requirements

• Experience: 0 to 1 year (BFSI domain preferred)
•  Qualification: Any Degree
•  Skills: Excellent speaking skills in both English and Hindi
•  Shift: 5 Days / Day Shift
• Salary: ₹19,000 to ₹25,000 Per Month

Good to have

Not provided

About the Company

Advenxa serve clientele solutions for various business venture to bring insight into their business goals for finding solutions for better manpower sourcing.