We are looking for Customer Support Executives who have excellent communication skills for dealing international clients.

Skills

• Verbal communication
• English
• Attention to detail
• Interpersonal Skills
• Quick Learning
• Customer Service

Requirements

• Job Role Customer Support Executive
• Job Type Full Time
• Workplace Type Onsite
• Industry Technology, Information and Internet

Secondary locations

About

Not provided

Responsibilities

· Listen to customers’ concerns, issues and questions

· Resolve customers’ concerns and answer customers’ questions to your best ability

· Maintain a positive attitude and calmly respond to customers’ complaints

· Open new customer accounts

· Attract customers by promoting the product and company positively, answering questions and addressing concerns as they arise

· Recommend possible products to meet the customers’ needs

· Refer issues and questions to managers if necessary

· Prepare product and customer reports by gathering data collected during customer interactions

Other Requirements

• Excellent verbal skills in English
• Personable and attentive
• Strong interpersonal skills
• Quick learners who can understand our business requirements.
• Good attitude towards customer care services

Good to have

Not provided

About the Company

PromptTech is a visionary organization empowering global small and medium enterprises with innovative technologies and expertise. We optimize operations, enhance customer experiences, and drive growth. Our commitment to quality ensures reliable services that exceed expectations. Our domain expertise lies in RetailTech, InsurTech, and Business Support Services.