Service Executive or Advisor
Autobahn Trucking Corporation Pvt Ltd
- 2 Vacancy
- Kochi
-
No ratings yet!
- Posted: 5 months, 26 days ago
- Not yet applied
- Job id672cade3a9fbac6e8618c9b5
- Experience2 - 3 years
- Salary228,000 INR - 240,000 INR
- Job Applicants0
The Service Executive/Advisor will be responsible for providing exceptional customer service, addressing client inquiries and resolving issues in a timely manner. This role will also involve cultivating strong relationships with clients to ensure high levels of satisfaction and retention. The Service Executive/Advisor will collaborate with internal teams to meet client needs and exceed expectations.
Skills
- Customer Service
- Customer Handling
- Customer Experience
- Repairing
- Maintenance
- Automobile
- Communication
- Interpersonal Skills
- Active Listening
Requirements
- Job Role Service Executive/Advisor
- Job Type Full Time
- Workplace Type Onsite
- Industry Automobile
Secondary locations
Not providedAbout
Not provided
Responsibilities
- Extending courteous reception to customers
- Establish the complaints in the vehicle after a road test
- Explain the cost of repairs to clarify the chargeable and free of cost jobs carried out
- Ensure vehicle is delivered to the satisfaction of the customer
- Collect post service feedback and carry out any corrective measures if Required
- Advance service booking based on existing workshop load and available Resources
- Educate the customer on do’s & don’ts, general maintenance practices and regular service schedule for the vehicle
- Inform the customer on the ‘value added services’ available through the workshop
Other Requirements
- 2+ Year experienced in Automotive Service Advisor role.
- Qualification: Diploma in Automobile / Mechanical or ITI
Good to have
Not provided
About the Company
Autobahn Trucking Corporation is one of the largest, privately-owned companies in the state of Kerala. A subsidiary of Nippon Group, Autobahn Trucking has consistently maintained its position and reputation as a leading private sector trading mainly specialized in the automotive domain.
The company was established in 2012, partnering with Daimler India Commercial Vehicles. Since then the company has been expanding and diversifying. The Group now has a wide range of exciting activities and companies. It is a privately owned, professionally managed company. The executive management is composed of professionals with international experience in varying areas of expertise. Overall, with the company’s joint ventures and associations, Autobahn Trucking employs over 1000+ staff.
Autobahn Trucking has experienced continued success, a culture adapted from the Nippon DNA.
A large measure of this success has come from the company’s advanced, flexible management style and long-term vision. The MD’s unique vision, introducing modern business strategies, has positioned Autobahn Trucking as a leading private sector trading group in the state of Kerala, Maharashtra, and Goa.