Are you ready to make a big impact with a leading player in the fintech industry? We are looking for a dynamic Sales, After-Sales, and Migration Support Manager to join our team! This unique role is designed for those who want to combine their sales experience with client support, ensuring a seamless customer journey from start to finish.

Skills

• Sales
• After Sales
• Data Migration
• Client Relationship Management
• Problem Solving

Requirements

• Job Role Customer Onboarding & Support Manager
• Job Type Full Time
• Workplace Type Onsite
• Industry Software Development

Secondary locations

About

Not provided

Responsibilities

• Sales & Client Relationship Building: Identify and connect with new clients, understand their needs, and showcase our innovative fintech solutions that drive real business value.
• After-Sales Customer Support: Ensure smooth onboarding and maintain ongoing client satisfaction. Address inquiries, provide follow-up support, and foster long-term partnerships with our valued customers.
• Data Migration Support: Guide clients through the data migration process from their current systems to our platform, coordinating with the technical team to ensure accuracy and client confidence throughout the transition.

Other Requirements

• Sales Savvy: Background in sales or client acquisition, with a keen interest in understanding customers’ needs and building solid relationships.
• Customer-Focused Mindset: Excellent communication skills and a dedication to delivering an exceptional customer experience at every stage.
• Tech Adaptability: Comfort with learning new software and guiding clients in data migration. Experience in Excel and data handling is a plus!
• Problem Solver: Proactive and solution-oriented, with the ability to troubleshoot and resolve issues in a timely manner.

Good to have

Not provided

About the Company

We are at fintech and providing operation and Accounting management software to Banking / Financial Companies for the last 10 years. As a software development & IoT consultant, IGNOSI helps to build a flexible, elastic, user-friendly & responsive solution for your unique requirements. We combine proven methodologies, business domain knowledge & technology expertise of software professionals to deliver high-quality solutions.

 we concentrated more on Nidhi companies chit companies Cooperatives. credit lending institutions private banks Gold Loan Financing Institutions.