The primary function of the role is to advise on and plan travel requirements for business and vacation travelling. The Consultant should communicate with clients to understand their needs, and help them with a smooth visa approval process.

Skills

• Communication
• Sales
• Customer Service
• Client Relationship Management
• Interpersonal Skills
• Time Management
• Customer Experience
• Attention to detail

Requirements

• Job Role Sales Consultant - Grade 1 - Holiday
• Job Type Full Time
• Workplace Type Onsite
• Industry Outsourcing and Offshoring Consulting

Secondary locations

About

Not provided

Responsibilities

Primary:

• Provide consultation services to address potential client’s interest in Visa or holidays, including establishing the suitability of the candidates' eligibility and ensure sales conversion
• Utilize the leads assigned and focus on increasing the customer base making the best possible conversions with minimum lead loss.
• Educate the customer on various Immigration procedures during the selling conversation and set right expectations about the processes involved in approval process
• Be updated about changing visa rules and regulations for all countries
  
  

• Prepare and present a convincing sales pitch for our visa products and services ensuring conversion of the leads assigned
• Follow-up as promised with the customer and maintain strong client relationship
• Liaise with the operations team and ensure the customers are being delivered the services on time
• Ensure customer makes the payment as defined in the SOP and adhere to the process
• Build confidence and trust among the customers and always be patient to answer their queries
• Handover the travel requirements clearly to the operations team and ensure all services are provided as promised
  

Other Requirements

• 50% marks in any graduation
• Minimum 1 year experience in travel and tourism industry will be an added advantage

Good to have

Not provided

About the Company

A world where outsourcing meets excellence – welcome to HTIC Global! We stand as a beacon of excellence in the outsourcing landscape of Dubai, UAE. Renowned for our commitment to quality & client satisfaction, we take pride in being one of the best outsourcing company in the UAE region. With a dedication to delivering exceptional services, we have emerged as a trusted partner in sectors like - travel, aviation, financial consultancy, insurance, etc.