The Janani Mithra Group is seeking a Front Office Assistant to join our team in Ernakulam, Kerala, India. As a Front Office Assistant, you will be responsible for exceptional customer service, managing incoming calls, greeting visitors, and performing various administrative tasks. This is a full-time position suitable for a fresher with less than 1 year of experience.

Skills

• Communication
• Appointment Scheduling
• Customer Service
• Data Entry
• Etiquette
• Front Office Operations
• Greeting Customers
• Multitasking
• Phone Etiquette
• Photocopiers

Requirements

• Job Role Front Office Assistant
• Job Type Full Time
• Workplace Type Onsite
• Industry Financial Services

Secondary locations

About

Not provided

Responsibilities

• Greet and welcome visitors in a professional and polite manner
• Manage and route incoming calls, taking messages and providing information as necessary
• Respond to emails and other correspondence
• Perform administrative tasks such as filing, photocopying, and data entry
• Maintain a clean and organized front office area
• Schedule appointments and manage the meeting calendar
• Assist with various projects and tasks as assigned
• Provide exceptional customer service, ensuring all inquiries and requests are handled promptly and effectively

Other Requirements

• Excellent communication skills, both written and verbal
• Strong decision-making abilities
• Proficiency in multiple languages is an advantage
• Ability to greet customers and create a positive first impression
• Phone etiquette and professionalism
• Experience setting appointments is a plus
  

Good to have

Not provided

About the Company

JANANI MITHRA GROUP, recognized as a beacon of innovation and sustainability, is committed to championing community empowerment and fostering economic prosperity. With a robust presence spanning cooperative societies, agriculture, healthcare, and strategic investments, our mission is to elevate socio-economic conditions while ensuring inclusivity and sustainable growth. At the helm of our organization are seasoned professionals with over a decade of industry experience, guiding our endeavours towards success and impact. 

 JANANI MITHRA INVESTMENTS Driving economic transformation, we identify and nurture ventures poised for significant impact. our responsible investment practices offer sustainable and impactful opportunities for investors. Join us in shaping the future of business and investments, where innovation and sustainable growth are at the core. 

 JANANI MITHRA CO-OPERATIVE Janani Mithra Co-Operative, part of Janani Mithra Group, champions community growth and financial empowerment initiatives like the Multi-State Co-Operative Societies and the Janani Mithra Producer Company. We're committed to breaking down barriers in agriculture and finance, offering innovative solutions from gold loans to tailored financial products, driving towards a future where communities prosper and individuals flourish. 

 JANANI MITHRA PHARMACY At the forefront of affordable healthcare, our chain of pharmacies across Kerala ensures access to essential medicines. With a focus on affordability and accessibility, we present a compelling investment opportunity in public health. Our JAN AUSHADI outlets highlight our commitment to accessible healthcare for all. 

 JANANI MITHRA VCARE Janani Mithra Group's philanthropic arm, drives impactful change by supporting educational healthcare initiatives for underprivileged communities, embodying our vision of compassion and societal well-being.