As a Customer Care and Accounts Executive, you will play a vital role in ensuring exceptional customer service, and supporting sales Demos. A minimum commitment of 1 year is required. Candidates must submit their last completed education certificate as part of the agreement for one year period.

Skills

• Customer Service
• Sales
• Account Management
• Communication
• Interpersonal
• Independent
• Collaboration Skills
• Customer Care
• Teaching skills

Requirements

• Job Role Customer Care and Sales Demo Support Executive
• Job Type Full Time
• Workplace Type Onsite
• Industry Software Development

Secondary locations

About

Not provided

Responsibilities

• Customer Care:
  • Provide pre-sale and after-sale support to customers.
  • Conduct product demonstrations and training sessions.
  • Address and resolve customer doubts and issues.
  • Manage reported software bugs and ensure timely resolution with the technical team.
• Sales Support:
  • Assist with online sales closures.
  • Conduct virtual product demonstrations and provide consultation for prospective clients.

Other Requirements

• Prior experience in customer service, sales support, or accounts management is preferred.
• Strong communication and interpersonal skills.
• Ability to work independently and collaboratively in a team environment.
• Customer care training and teaching experience will be an added advantage.

• Competitive salary package.
• Opportunity for growth and career advancement.
• Dynamic and innovative work environment.

Good to have

Not provided

About the Company

We are at fintech and providing operation and Accounting management software to Banking / Financial Companies for the last 10 years. As a software development & IoT consultant, IGNOSI helps to build a flexible, elastic, user-friendly & responsive solution for your unique requirements. We combine proven methodologies, business domain knowledge & technology expertise of software professionals to deliver high-quality solutions.

 we concentrated more on Nidhi companies chit companies Cooperatives. credit lending institutions private banks Gold Loan Financing Institutions.