We are looking for a professional and customer-focused Front Office Executive to join our team. As the first point of contact for visitors and clients, you will play a vital role in delivering excellent customer service, managing office operations, and ensuring a smooth and efficient front office environment. If you are organized, personable, and thrive in a dynamic setting, we encourage you to apply.

Skills

• Communication
• Interpersonal Skills
• Organizational skills
• Multitasking
• Microsoft OfficeSuite
• Customer Service

Requirements

• Job Role Front Office Executive
• Job Type Full Time
• Workplace Type Onsite
• Industry Staffing & Recruiting

Secondary locations

About

Not provided

Responsibilities

• Reception and Guest Services:

  • Greet and assist visitors, clients, and employees in a professional and friendly manner.
  • Manage the front desk area, ensuring it is clean, organized, and welcoming.
  • Handle inquiries and direct visitors to the appropriate departments or personnel.

• Telephone and Email Management:

  • Answer phone calls promptly and professionally, redirecting calls as necessary.
  • Take accurate messages and ensure timely communication with relevant parties.
  • Manage general inquiries via email, ensuring responses are professional and timely.

• Scheduling and Appointments:

  • Schedule appointments and meetings for executives and staff members, managing their calendars.
  • Coordinate room bookings, ensuring all necessary materials or arrangements are in place.
  • Send reminders and confirmations for scheduled meetings.

• Office Administration and Support:

  • Perform general administrative tasks such as filing, photocopying, scanning, and faxing.
  • Manage office supplies, keeping track of inventory and placing orders when necessary.
  • Assist in preparing documents, reports, and presentations for meetings or events.

• Mail and Courier Handling:

  • Receive, sort, and distribute incoming mail and packages.
  • Coordinate outgoing mail, courier services, and deliveries.
  • Maintain a log of received and sent mail, ensuring all packages are delivered to the correct recipients.

• Visitor Management:

  • Maintain a log of visitors and ensure security protocols are followed (e.g., issuing visitor badges).
  • Coordinate parking arrangements for visitors, if applicable.

• Support for Events and Meetings:

  • Assist with organizing company events, meetings, or conferences held in the office.
  • Prepare meeting rooms, including setting up necessary equipment (e.g., projectors, conference calls).
  • Serve refreshments or manage catering for events when needed.

• Maintain Office Security:

  • Ensure that all visitors are logged in and out of the building as per company protocols.
  • Alert security staff or management of any unusual activities or security concerns

Other Requirements

• Is fluent in English and can communicate confidently
• Has a smart & professional appearance
•  Is comfortable being featured in Cigma's social media videos & reels
• Knows how to groom & dress professionally (Front Office is the face of the organization!)
• Females preferred

Good to have

Not provided

About the Company

Advenxa serve clientele solutions for various business venture to bring insight into their business goals for finding solutions for better manpower sourcing.