Seeking a detail-oriented and proactive Female Service Coordinator to provide exceptional customer service and coordinate service requests. Responsibilities include managing client inquiries, scheduling appointments, and ensuring client satisfaction. Must be proficient in communication and have excellent organizational skills.

Skills

• Customer Service
• Communication

Requirements

• Job Role Service Coordinator - Female
• Job Type Full Time
• Workplace Type Onsite
• Industry Industrial Machinery Manufacturing

Secondary locations

About

Not provided

Responsibilities

• Oversee all interaction with clients to ensure all service requirements are met and no issues arise, making note of instances that may need improvement

• Happy calls follow up and record the feedback

.     • Updates Job card details in the software

• Maintaining compliance with policies and procedures.

• Preparing reports of Customer/Market Feedback, Trends and timely reporting to Service manager

• AMC, service and cross selling follow-up and revenue increment

• Daily Work reporting to Service manager including daily installation report preparation and submission to Service Manager

• Adhere to company policies in order to achieve organization objectives

Other Requirements

Female

Fresher/Experienced in Customer Service

B-Tech/ Diploma ( Technical Knowledge Preferred)

Ernakulam Location is an Advantage

Good to have

Not provided

About the Company

Aquaneeta is one of the leading water treatment plants or water purifier manufactures and suppliers in Kerala.