We are seeking a dynamic and customer-focused Travel Consultant with at least 6 months of experience in both Travel Sales and Operations. The ideal candidate will be responsible for assisting clients in planning and booking their travel arrangements, ensuring a seamless and satisfying travel experience. The role requires strong knowledge of travel products, destinations and booking systems along with excellent communication and customer service skills.

Skills

• Sales and Negotiation
• Customer Service
• Travel and Tourism
• Booking System Proficiency
• Communication Skills
• Problem Solving
• Attention to detail
• Organizational skills
• Multitasking
• Language Skills

Requirements

• Job Role Travel Consultant
• Job Type Full Time
• Workplace Type Onsite
• Industry BPO

Secondary locations

About

Not provided

Responsibilities

• Understand client travel needs and suggest suitable travel packages and destinations
• Handle travel bookings,confirmations and itinerary adjustments.
• Coordinate with airlines, hotels and other service providers to ensure smooth travel arrangements.
• Manage travel documentations
• Provide timely and accurate information to clients regarding travel options and updates.
• Respond to customer inquiries and complaints with professionalism and efficiency.
• Offer post-travel support and handle feedback to improve service quality.
• Maintain records of bookings, payments and client preferences.
• Ensure compliance with company policies and travel regulations.

Other Requirements

• Minimum 6 months of experience in both travel sales and operations.
• Strong knowledge of travel industry products and services.
• Proficiency in using travel booking systems.
• Excellent communication, negotiation and problem- solving skills.
• Ability to work under pressure and manage multiple client requests simultaneously.
• Strong attention to detail and organizational skills.

Good to have

Not provided

About the Company

We are a team that is focus oriented and target specific when it comes to your business goals. If you have an idea that needs to come to fruition, we ensure the necessary tools are put in motion to transform your fantasy into a reality. Indulge in a wide variety of services for financial brokerages, Corporate Services, Financial Technology, Web & Digital Marketing Solutions.