As a Customer Care and Accounts Executive, you will play a vital role in ensuring exceptional customer service along with mandatory field visits, and supporting sales Demos and trainings

Skills

• Customer Service
• Sales Support
• Account Management
• Communication
• Interpersonal Skills

Requirements

• Job Role Customer Care and Sales Demo Support Executive
• Job Type Full Time
• Workplace Type Onsite
• Industry ITES

Secondary locations

About

Not provided

Responsibilities

• Customer Care:
  • Provide pre-sale and after-sale support to customers.
  • Conduct product demonstrations and training sessions.
  • Address and resolve customer doubts and issues.
  • Manage reported software bugs and ensure timely resolution with the technical team.
• Sales Support:
  • Assist with online sales closures.
  • Conduct virtual product demonstrations and provide consultation for prospective clients.

Other Requirements

• Prior experience in customer service, sales support, or accounts management is preferred.
• Strong communication and interpersonal skills.
• Ability to work independently and collaboratively in a team environment.
• Customer care training and teaching experience will be an added advantage.

A minimum commitment of 1 year or Candidates must submit their last completed education certificate for one year period.

Good to have

Not provided

About the Company

We are at fintech and providing operation and Accounting management software to Banking / Financial Companies for the last 10 years. As a software development & IoT consultant, IGNOSI helps to build a flexible, elastic, user-friendly & responsive solution for your unique requirements. We combine proven methodologies, business domain knowledge & technology expertise of software professionals to deliver high-quality solutions.

 we concentrated more on Nidhi companies chit companies Cooperatives. credit lending institutions private banks Gold Loan Financing Institutions.